• Developing and sustaining solid relationships with key clients that bring in the most income for the company.• Addressing and resolving key clients’ complaints.• Acting as the main point of contact between key clients and internal teams• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.• Manage the end-to-end recruitment including job posting screening resumes, and interviewing scheduling. • Develop and implement onboarding programs for new hires, including orientation and ongoing training.• Develop & implement of HR policies & procedures.• Ensuring all employee records are maintained and updated with newly hired joiners’ information or changes in employment status. • Manage employee relation issues including grievances, dispensary actions, and conflict resolution. • Created plans and conducted orientation for all the new joiners in the organization. • Manage end-to-end recruitment process to fulfill all vacancies in a timely manner and maintain & keep an up-to-date ‘’employee referral program” with all new job openings.• Post advertisements in a variety of newspapers, social media networks, etc. • Ensure all screening, hiring, and selection are done in accordance with company policies.

• Assist the Sales manager in the development and implementation of annual/monthly business plans.• Handle customer issues and internal problems, and ensure adherence to operational procedures. • Manage, motivate, and provide guidance to branch staff, enhance technical knowledge and personal skills development.• Process employee probation and confirmation cases.• Monitor stock and restock office stationery & grocery Assist in other duties as assigned by manager/supervisor.• Meeting with clients virtually or during sales visits.• Demonstrating and presenting products.• Maintain accurate records of Lead generation and client coordination• Developed targets and initiated persistency numbers, implemented strategic measures to boost persistency levels in all new initiatives.

• Provide full executive support to the CEO in diary management, administration, travel arrangements, and meeting preparation and working on specific projects and research as required. also support and develop key internal and external stakeholder relationships• Directly assist to Human Resource Manager.• Update/Maintain time sheets on a daily basis.• Maintain/check overtime.• Update & maintain the employee’s personnel files & documentation.• Coordinate HR projects (meetings, training, assisting in the recruitment.• Assist in the preparation of employee contracts and employment documents.• Monitor stock and restock office stationery & grocery Assist in other duties as assigned by manager/supervisor.

• Provide administrative support and data to all employees• Facilitated and maintained the achievement of administrative tasks in the organization.• Organize and schedule appointments plan meetings and take detailed minutes.• Assist in the preparation of regularly scheduled reports and develop and maintain a filing system• Update and maintain office policies and procedures.• Organize travel arrangements for senior managers• Develop and update administrative systems to make them more efficient• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.• Providing real-time scheduling support by booking appointments and preventing conflicts.• Making travel arrangements, such as booking flights, and cars, and making hotel and restaurant reservations.• Maintain polite and professional communication via phone, e-mail, and mail.• Anticipate the needs of others in order to ensure their seamless and positive experience