Robert Millett, Mba, Ms Email and Phone Number

As a Labor Relations Specialist at WMC, I lead EEO investigations and contribute significantly to policy development for an integrated program. Operating with autonomy and leveraging professional judgment, I interpret policies, investigate EEO violations, sexual harassment, and discrimination claims while ensuring compliance with federal, state, and county laws. In this role, I guide compliance officers, provide training, and actively engage with employees and department representatives. My responsibilities extend to related tasks as required, reflecting my commitment to fostering a compliant and inclusive work environment at WMC.

I served as the Employee Relations Specialist and Deputy Title IX Coordinator at Iona University. I am responsible for providing performance improvement plans and corrective measures for employee behavior while serving as the University's grievance hearing officer. Throughout my tenure, I successfully resolved over one hundred Employee Relations cases without the use of outside counsel. In addition to my regular duties, I work with local committees on revising and updating policies about staff and administrators of the University. To date, thirty-five policies are in place. As the Title IX Coordinator, I'm was responsible for interviewing and investigating incidents on campus. These incidents include stalking, sexual assault, domestic/dating violence, and more. In addition, I provide students with the appropriate resources while fostering a safe environment. What's more, in my regular duties, I serve as the department's lead Recruiter. I have successfully assisted in filling various roles, including but not limited to the chief of nursing, deans, directors, and entry-level positions.

At Club Fit, I served as Human Resource Generalist. I was responsible for improving operations concerning the company's Human Resource Information System (HRIS.) Specifically within Recruitment and Employee Relations. I aided the Executive team in counseling employees on their performances and implemented performance plans to correct existing behavior. In doing so, employee disciplinary actions decreased while employee engagement increased. I would meet regularly with managers and executives to communicate work operations and make existing procedures more efficient. I achieved success by hosting virtual seminars and small classroom training. I used my knowledge of IT to maintain an efficient workflow.

Participated in contract negotiations by serving as minute taker and council for the HR department. Provided minutes and made recommendations based on prior experience and acting in accordance with labor laws. Processed and verified I-9 documentation for both union and non-union employees. Recorded and tracked employee leave of absence records for over two thousand employees.

Served as a liaison between employees and healthcare providers to ensure the distribution of benefits information. Advised employees regarding in-network physicians, administered insurance cards and provided additional insurance information. Participated in new hire orientations and distributed benefit information and enrollment forms. Created daily and weekly vendor invoices, ensuring timely approval and submission to Accounts Payable. Conducted interviews with employees to review paid leave, retirement options, and healthcare benefits

Advised students regarding Financial Aid procedures, including collecting personal identifiable information (PII) documentation and maintaining confidentiality (e.g., Social Security number, DL#, W-2’s, 1099’s, 1098T’s), and explaining Financial Aid refunds. Prepared documentation related to student's academics, including transcripts, and invoices for statement of accounts. Trained new hires in all programs and software systems, including Argos, Banner, Microsoft Office. Served as a debt collector liaison. Trained and mentored new Student Account Counselors, cross-referencing numerical data utilizing Banner and CashNet P&L Computer Programs to decrease financial discrepancies. Counsel students and families on the admissions and financial aid process of Mercy College. Maintained thorough knowledge of Financial Aid, College Admissions, Career Counseling resources.