Taylor Jernigan, Shrm-Cp Email & Phone Number

Gig Harbor, Wa, Us

Gig Harbor, Washington

Responsible for directing human resources activities within the center including staff recruitment, training and updating center staff on company personnel policies, procedures, and regulations and monitoring and evaluating human resources systems.

Gig Harbor, Washington

Austin, Texas Area

Recruit executive and manager level positions for all resort divisions including 312 guest rooms, 4 F&B outlets, 7 retail outlets, 4 golf courses, and spa totaling 780 associates.Collaborate with resort managers to align existing culture with Omni Hotels & Resorts mission, core values, and standards of service since acquisition of the property in 2013.Facilitate all aspects of human resources including benefits, workers compensation, and associate relations in compliance with Omni standards, federal, state, and local laws.

San Antonio, Texas Area

Effectively reduced open positions from 46 to 8 by facilitating all phases of recruitment including pre-screening for qualifications, scheduling interviews, offering positions with appropriate compensation, references, and on-boarding.Increased employee survey scores from 3.6 to 3.74 ranking the property number one out of 60 full service Omni properties and conducted feedback sessions with the General Manager to meet or exceed this score in 2014.Acted as Director, Human Resources for three months by assuming responsibility for all aspects of the department.

San Francisco

Trained in all areas of Human Resources including recruitment, labor relations, associate relations, benefits and workers compensation.Greet and assist all customers, both internal and external, in a professional manner as they enter the Associate Services Center or direct them to another ASC team member to resolve their inquiries.Assist in recruitment through screening, coordinating interviews, reference checks, background check facilitation, and new hire orientation.Assist in completion of the quarterly HR Assessment to ensure compliance with Omni, state, and federally required paperwork while identifying areas needing improvement. Facilitate timely completion of leave of absence paperwork, unemployment claims, and wage garnishments.Participate in additional leadership development and operational training through the Leader in Development learning contracts.Led all department training of UltiPro self-service program.Managed two different charity events including the Leukemia and Lymphoma Society’s “Million Dollar Mission” fundraising committee and For the Children holiday donation drive.

San Francisco Bay Area

Made use of University of San Francisco data entry software (Banner and Application Xtender) to enter transcript information (AP scores, credits, grades, and course names) for transfer applicants for the fall and spring semesters.Responded to email and in-person inquires regarding the transfer admissions process.

San Francisco Bay Area

Greeted guests at the front desk helping them with directions, recommending tourist sites and restaurants, and making them feel welcome at the hotel.Provided clerical assistance to the Human Resources Director (filing, creating new employee record folders, copying, putting together new hire paperwork packets)Reviewed submitted resumes from potential candidates for open positions within the hotel and completed reference checks for the hired candidates.Maintained a training spreadsheet listing the relevant training courses to be completed by each employee.

San Francisco Bay Area

Served as a Reservationist by taking reservations and simultaneously coordinating turn times so guests were able to enjoy their dining experience while the restaurant obtained the maximum possible revenue.Greeted 150 to 250 customers nightly, providing them with the tables appropriate to the size of the party.Delivered special guest notes (VIP, investors, special occasion, food allergies, etc.) to both the server for the respective table and the kitchen.

Vail, Colorado

Greeted about 200 guests and provided them with tables appropriate to the size of the party and current flow of the fine dining restaurant.Communicated special guest requests with the concierge and with other restaurants within the resort.Assisted the restaurant staff with prep work during rush hours.

Vail, Colorado

Prepared salad courses for each table at the causal service restaurant, provided 150 to 200 customers with beverages from the bar, and served entrees.Referred vacationers to "must see" locations in Vail and provided directions to various places throughout the valley.

Bodywork, Bodywork

B.S, Business Administration, Hospitality Industry Management

Hospitality Industry Management