• With a comprehensive background in human resources, I excel in providing organizations with hands-on, broad-level support across a spectrum of HR functions. From performance management to compliance, mergers/acquisitions, data entry to talent acquisition, my expertise ensures seamless operations and strategic alignment with business objectives.• Seamlessly integrating into diverse client groups, I collaborate closely with executive leadership to devise and implement strategic HR initiatives, fostering competitive advantages through robust human capital management practices.• As a seasoned team manager, I've adeptly overseen and mentored up to 12 direct reports, cultivating a high-performing culture focused on achieving organizational excellence.• My role extends to confidentially managing employee relations matters, conducting thorough investigations, and delivering recommendations grounded in company policies and legal frameworks, in collaboration with HR Leadership and General Counsel.• Whether it's advising on compliance, crafting affirmative action plans, or streamlining recruitment processes, I consistently drive efficiency and compliance while minimizing costs and legal risks.• Guiding managers on best practices in employee relations, talent management, compliance, OSHA/safety, and policy implementation, I empower them to foster positive workplace environments and address challenges proactively.• Additionally, I leverage my expertise to revise and implement company policies, conduct pay equity analyses, and optimize onboarding processes through HRIS/ATS management.• Notably, I've revamped new-hire orientation programs, talent acquisition processes, employee handbooks, HR/Payroll intranet websites resulting in improved information dissemination, employee engagement and operational efficiencies, while also reducing reliance on staffing agencies and managing visa processing from employment to perm. residency status, saving significant costs.

First Data is a provider of electronic commerce and payment solutions. The company's portfolio includes merchant transaction processing services; credit, debit, private-label, gift, payroll, and other prepaid card offerings (Note: Due to the economic downturn, I was affected by corporate-wide layoffs).• Hired specifically to provide HR change management support and guidance during the potential acquisition of Incomm (prepaid cards) & handle day-to-day Talent Acquisition activities & provide HR Generalist support (i.e., Full spectrum of staffing and generalist activities were performed).• Led complex recruiting activities, initiatives and strategies for entry-level to executive level talent within First Data eCommerce (IT), Sales, and other business groups. Developed recruitment strategies to generate pro-active and real-time candidate pipelines in alignment with business goals and key initiatives. • Conducted background checks, E-verify, drug screening, application processing, I-9 forms, Orientation, Candidate Onboarding, New Hire packets, coaching/training hiring managers.• Developed and implemented staffing strategies for e-commerce, TASQ Technology, and other groups.• Over $100,000 saved in executive placement fees and thousands more by reducing reliance on agencies.• Performed VP-level and below compensation analysis, managed negotiations and extended offers.• Developed and implemented layoff assistance program.• Arranged job fairs, managed college recruitment projects, and developed related materials.• Arranged and participated in GT volunteer mock interviews program.

• Hired to serve as primary contact for all HR & staffing matters within the unit and to develop a proactive and more aggressive approach to find and hire employees with niche skill sets. Responsible for onboarding and assisting with benefits coordination, training/development, recognition & more.• Employee Relations: Mediated disputes & investigated complaints of discrimination, sexual harassment, & retaliatory discharge. Advised Management and employees of progressive disciplinary steps, terminations, & employment laws (e.g., Title VII, EEO, FLSA, ADA, FMLA, HIPPA, OFCCP). Participated in DOL UE and EEOC claims hearings and responses to interrogatories questions.• Employee Engagement: Provided counseling, encouragement, and administered employee satisfaction & suggestion surveys and conducted exit interviews, which resulted in improved on-boarding processes and retention. Evaluated rewards, recognition, and compensation structure to determine ways to improve employee involvement & effectiveness of recognition/rewards programs. Development of “Telecommuting”, “Shining Star” & introduced “Hot Skills” pay program.• Strategic workforce planning & employee performance management. Wrote and interpreted HR policies: conflict of interest policies & guidelines, compliance, terminations, leave accrual, promotions, compensation, raises, and selection debriefings, etc.• Managed recruitment projects. Developed and implemented a recruitment strategy, which entailed developing an interactive web page, applicant database, selection of internet recruiting sites, revitalization of co-op/internship program, coordinating & attending career fairs, college recruitment, designed advertisements and pamphlets for job fairs, development networking relationships and maintaining employee relations to enhance the retention of employees.• Performed comp. analysis, job analysis, bench marking, internal equity analysis, salary negotiations, and wrote and generated offer letters.

For over 70 years, Yoh has provided the talent needed for the jobs and projects critical to client success, by delivering comprehensive workforce solutions that focus on Aerospace & Defense, Engineering, Government, Health Care, Life Sciences, Information Technology and Telecommunications. Yoh fulfills immediate resource needs and delivers managed and outsourced solutions. Founded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a burgeoning global footprint, as our parent company operates from more than 150 worldwide locations. Delivering industry-leading staffing services represents only one facet of our parent company’s capabilities, as Day & Zimmermann’s companies today provide architectural-engineering-construction services, power plant maintenance and modification services, validation services to businesses and government agencies, and munitions production, equipment maintenance and facilities management services to the Department of Defense.As a Senior Technical Recruiter at YOH/DAY & ZIMMERMAN (Construction, Engineering, Staffing, & Defense) Smyrna, GA. I followed ISO 9001 standards, managed full cycle recruiting, and sourced candidates for remote locations and niche roles across the United States.• Managed new hire paperwork, drug screenings, testing, orientation, benefits coordination, monitored employee performance, engagement, and conducted employee relations investigations. • Increased Scientific and Engineering placements averages from 1- 4 per month to 10 - 12 placements monthly. • Increased net spreads annually by 10% - 20% per candidate placement. • Recognized three times as the leading Recruiter in placements and net spreads out of 52 offices.