As SSI builds on its success and continues to align operations to support our continued growth, evolving technology objectives, and go-to-market plan, I am spearheading organization-wide initiatives to fuel growth and enable global expansion.My work focuses on two core areas — business growth and talent, the most important areas of our business, which made SSI what it is today. And, as the company continues to grow, we are strategically scaling and refining our processes, key functions,… Show more As SSI builds on its success and continues to align operations to support our continued growth, evolving technology objectives, and go-to-market plan, I am spearheading organization-wide initiatives to fuel growth and enable global expansion.My work focuses on two core areas — business growth and talent, the most important areas of our business, which made SSI what it is today. And, as the company continues to grow, we are strategically scaling and refining our processes, key functions, and structures to continue to deliver quality software and services to our partners. In both of these areas, I am actively developing and implementing the necessary frameworks and layers to move beyond organic growth and establish strategic, enterprise-grade operations. One of my key areas of focus is to build a high-performing management team that will establish and drive a dynamic sales engine, propelling growth in both North America and Europe.The success of our team, our company, and our clients ultimately relies on the exceptional talent that drives everything at SSI. Our people are the heart of our organization, and we are fully committed to investing in them — from recruitment and training to ongoing development and the creation of robust support systems that empower and encourage everyone in their work. Show less

Working closely with our President, I was focused on the growth of the business, both in terms of new opportunities as well as engaging with strategic clients to expand existing relationships. I was also overseeing our offshore delivery center(s) at a high level. Making sure that on the delivery front, we were engaged, efficient, high quality and proactive. I was interacting with other business units in the company such as HR, Accounts etc. as needed to ensure that operations were well… Show more Working closely with our President, I was focused on the growth of the business, both in terms of new opportunities as well as engaging with strategic clients to expand existing relationships. I was also overseeing our offshore delivery center(s) at a high level. Making sure that on the delivery front, we were engaged, efficient, high quality and proactive. I was interacting with other business units in the company such as HR, Accounts etc. as needed to ensure that operations were well coordinated and running at a proficient and optimal level. Show less

My focus was on setting up the right delivery and engagement focused teams and processes at SSI. The goal was to set up the groundwork that would enable us to scale gracefully as we continued to grow. This meant building the right teams, establishing the right processes for delivery, developing the right delivery structures and engagement models, and training people in all these areas. I also remained engaged with customers to maintain relationships and to identify opportunities for expansion… Show more My focus was on setting up the right delivery and engagement focused teams and processes at SSI. The goal was to set up the groundwork that would enable us to scale gracefully as we continued to grow. This meant building the right teams, establishing the right processes for delivery, developing the right delivery structures and engagement models, and training people in all these areas. I also remained engaged with customers to maintain relationships and to identify opportunities for expansion. Additionally, I participated in business growth activities, including sales, presales, and account management. I also helped set up new offshore locations, specifically in Kuala Lumpur, Malaysia, traveling there to establish our presence and get a secondary delivery location going for SSI. Show less

As a senior business analyst, I worked within the Business Integration team to take customer requirements and translate them into business requirements and product design. I worked with the technology, quality, and product support teams to get the product off the ground and deployed on-site. I served as the liaison between software development and customer feedback.Founded in 1997 and serving clients around the globe, Invera is dedicated exclusively to providing enterprise… Show more As a senior business analyst, I worked within the Business Integration team to take customer requirements and translate them into business requirements and product design. I worked with the technology, quality, and product support teams to get the product off the ground and deployed on-site. I served as the liaison between software development and customer feedback.Founded in 1997 and serving clients around the globe, Invera is dedicated exclusively to providing enterprise software for metal service centers, metal distribution, and steel processors. Show less