- Direct a comprehensive range of HR and administrative operations, driving policy development and implementation to enhance organizational efficiency and workforce productivity.- Spearheading talent acquisition strategies, employer branding initiatives, and workforce planning to attract and retain top talent.- Implemented performance management systems, appraisals, and semi-annual incentives, improving employee engagement and productivity.- Managing grievance handling, governance, and compliance with EOBI, labor laws, and health insurance policies.- Developed payroll systems, compensation structures, and administrative frameworks to optimize processes and efficiency.

- Developed HR strategies that significantly enhanced operational outcomes and staff satisfaction.- Utilized advanced HR analytics to inform decision-making processes, improving employee retention and enhancing operational performance.- Oversaw strategic recruitment and onboarding processes that supported business objectives and promoted workforce stability.- Facilitated company operations including tender management, aiding in business growth and operational efficiency.

- Managed high-volume talent acquisition for both retail and corporate sectors, later expanding to oversee HR operations and payroll management.- Implemented effective employer branding and HR strategies across digital platforms and during direct engagement events like job fairs and university drives.- Served as HR Business Partner, supporting various business units and acting as the principal trainer and user of Microsoft Dynamics 365 for HR processes.- Administered performance management systems including annual appraisals and quarterly incentives, significantly boosting employee performance and satisfaction.- Supported e-commerce team development during the COVID-19 pandemic, adapting to evolving market needs.

- Led recruitment drives, enhancing hiring practices and employer brand reach through strategic use of social media and job boards.- Managed employee file maintenance and HR records, ensuring effective data management and compliance.- Actively participated in university and career fairs, broadening the talent pool and enhancing the company’s reputation as an employer of choice.

- Analysis of staff and facilities required for specific event.- Hiring of volunteers according to events and making payments accordingly.- Supporting other team members in carrying out the event successful.

Learned about the practical role and practices of Human Resource, Administration, Public Relations, Sales and Marketing departments.

CSR at McDonalds Contact CenterOrder Placement, Complaint resolution, Maintaining customers database.