As a program management professional with over 18 years of experience, I bring a strategic and resourceful approach to every project I undertake. My background includes leading global teams, delivering exceptional service, and managing complex projects in various industries, including IT services and telecommunications. Holding a Master's degree in Computer Science and certifications in PMI-PMP and Agile, I excel at driving projects to successful completion while fostering a collaborative and inclusive work environment. My strengths lie in strategic planning, stakeholder engagement, and financial management, ensuring that projects are delivered on time and within budget.I am passionate about leveraging my skills to help organizations achieve their goals and enhance customer satisfaction. My experience has taught me the importance of clear communication, adaptability, and continuous improvement. Whether leading a project, mentoring a team, or engaging with stakeholders, I strive to create positive and productive relationships and I am dedicated to driving success through innovative solutions. CORE SKILLSStrategic Planning | Analytical Thinking | Stakeholder Engagement | Financial Management | Project Cost Efficiency | Process Analysis and Improvement | Risk Management | Program Management | Product Management | Scrum | Business Agility | SAFe | Enterprise Resource Management | SaaS | AWS Cloud | SQL | ITSMTools: MS Project | Oracle EBS | Domo | KanBan | Jira | Confluence | Sharepoint | MS Visio | MS Office | BMC Helix Languages: English | Spanish | Portuguese