Samantha Ware Email & Phone Number

As a strategic leader, I transitioned from leading the comprehensive Mid-Atlantic claims team to the West claims team in 2024, ensuring stability and addressing regional challenges. I enhanced team performance by assessing and developing skills, and integrated learnings and insights from organizations like Work Human and the Harvard Graduate School of Education. I leveraged data analytics through cross-departmental collaboration to improve claims management strategies.As an inclusivity advocate, I hosted over 20 one-on-one meetings, led our annual IDEA retreat, and aligned organizational goals and strategies. I resolved significant cases through mediation, managed litigation costs, and coordinated departmental service day events to strengthen team cohesion and community engagement. I also mentored colleagues, managed recruiting efforts, and earned a master's level certification as a Strategic HR Business Partner from Hacking HR.Honored with the Business Insurance 2024 Break Out Award, I remain committed to excellence and continuous learning.