Humera Kassem Email & Phone Number

Lewisville, TX, US

Coppell, Texas, US

Dallas, TX, US

Helping companies maximize their potential through their people.

Atlanta, Georgia, US

• Led Human Resources and Facilities functions for all company owned stores and its team members. Responsible for all HR functions, including benefits, payroll, recruiting and talent management. Partnered with CEO, CFO.
• Facilitated Compensation Committee with Board of Directors by providing strategic oversight of executive compensation programs, benefit plans. Review programs relative to corporate governance best practices and.
• Led talent discussion with the Board to ensure CEO and other NEO succession.
• Facilitated due diligence activities which ultimately resulted in transitioning the function and the Company to Focus Brands.

• Spearheaded HR team across two brands to drive competitive advantage by gleaning best practices and finding greater efficiency. Implemented customized assessments into restaurant manager selection practices across both.
• Facilitated due diligence activities and eventually transition activities relating to all people matter, with the selling of one of our two brands.
• Led benefits renewal originally presented as 40% cost increase. Provided negotiation, employee education, and strategic plan design to settle at 8.5% increase.
• Served as change agent in executive team during departure of three out of four key leaders in 90-day period.

US

• Led business-minded, proactive, and accountable HR business partner organization. Collaborated with executive leadership to drive strategic people needs. Liaised between business clients and all HR centers of.
• Established captive presence in Chennai, India. Hired local HR team and set up system integrations and business processes to foster alignment with parent company.
• Developed set of HR metrics to improve inefficiencies and demonstrate accountability to business clients.

Plano, Texas, US

• Led team of HR generalists and recruiters to attract, develop, and retain extraordinary talent. Partnered with executive leadership to help redesign each organization. Participated in talent leadership team.
• Served as gatekeeper of internal and external talent into key positions.
• Acted as liaison between client groups and HR specialist groups (compensation, benefits, organizational development, and training) to meet needs of all parties.

Plano, Texas, US

• Created and set vision for succession management by working with e-team. Partnered with talent acquisition to ensure cohesion between workforce planning and succession management as to provide strategic staffing plans..
• Drafted create career maps and career paths for various business functions within company.
• Redesigned talent reviews process, in which CEO spent in 50 hours per year evaluating executive board and possible successors to executive board, making each session more strategic, targeted, and focused.

Boston, MA, US

· Assess existing employee group to determine developmental needs, to ensure a pipeline for succession exists at all times.· Recruit exempt level positions from both internal and external sources. As this business is in heavy growth mode, many of the positions staffed for are new to the company. This requires working with the hiring manager to do needs.

Atlanta, Georgia, US

• Partner with operational leaders on strategic business decisions that involve employees.
• Provide guidance to leaders in areas of Employee Relations, as it pertains to Administrative Action.
• Participate in recruitment of frontline and leadership positions.
• Communicating company policies, procedures and principles.
• Providing feedback to upper levels of management on what employees are thinking, feeling and voicing, in an effort to maintain Positive Employee Relations.
• Relied upon in the HR community as strategic thinker, decision maker, and more experienced HR professional.

Uxbridge, West London, GB

• Assisting managers in employee relations actions and reorganizations.
• Working with attorneys during litigation preparation for trial.
• Conduct Leadership Training for all levels of management. Leadership Training includes Targeted Selection (behavioral interviewing), Prevention of Violence in the Workplace, Management Essentials, Equity at Work, Peer.
• Conducting needs analysis for employees.
• Processed all Leave of Absence, Benefits and 401K plans for non-union associates.
• Conducted all new employee benefits orientations, New Hire Orientation and annual Open Enrollment orientations throughout 18 branches in Southern California.

Bachelors, Communications

Masters, Organizational Management

Certificate, Human Resources

Certificate, Diversity & Inclusion