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Humera A. Email & Phone Number

Service Desk Analyst at U.S. Customs and Border Protection
Location: Chantilly, Virginia, United States 4 work roles 4 schools
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Role
Service Desk Analyst
Location
Chantilly, Virginia, United States
Company size

Who is Humera A.? Overview

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Quick answer

Humera A. is listed as Service Desk Analyst at U.S. Customs and Border Protection, a company with 9625 employees, based in Chantilly, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Humera A..

Humera A. previously worked as Service Desk Analyst at Tyto Athene, Llc and Substitute Teacher at Loudoun County Public Schools. Humera A. holds Certificate, Medical Billing And Coding from Northern Virginia Community College.

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Email format at U.S. Customs and Border Protection

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U.S. Customs and Border Protection

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Profile bio

About Humera A.

As a Service Desk Analyst at Tyto Athene, LLC, my role centers around delivering first-rate IT support and customer service. With my analytical skills, I diagnose and address technical issues, ensuring effective solutions and user satisfaction. Our team's success hinges on collaboration and a shared commitment to service excellence.My background includes a Master's in English from the University of the Punjab, bolstering my communication abilities, and a Certificate in Medical Billing and Coding, which enhances my attention to detail. In previous roles with Loudoun County Public Schools, I advocated for technology integration to support educational objectives, demonstrating a passion for continuous learning and improvement within the IT and education sectors.

Current workplace

Humera A.'s current company

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U.S. Customs and Border Protection
U.S. Customs And Border Protection
Service Desk Analyst
Chantilly, VA, US
Website
Employees
9625
AeroLeads page
4 roles · 8 years

Humera A. work experience

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Service Desk Analyst

Current

Ashburn, Virginia, United States

First point of contact to support one, or both, of the client's TSD (Technical Service Desk) tier 1 or ASD (Account Service Desk for Automated Commercial Environment (ACE) application) tier 2 environments providing Analyst I level support.Primary job responsibilities include providing high level customer service to resolve all first level IT related.

Aug 2022 - Present

Substitute Teacher

Current

Ashburn, Virginia, United States

working as a substitute teacher in Loudoun county schools district from inElementary,middle and high schools.completed assignments assigned by subcentral department on daily basis. communicated with the teachers to follow up on lesson plans and implementedplans assigned in classworked with all the district approved software to create,inspire and.

2018 - Present ~8 yrs 4 mos

It Support Specialist

Ashburn, Virginia, United States

Onsite digital experience specialist responsible for all complex technicalenvironment and manage operations of all technology in schoolto keep staff,students,teachers to remain focused on day to daybasis and assist as a technology advocate.communicate with staffregarding system changes,ongoing issues,and upcoming projects.Responsible to bring a resolution.

Jan 2020 - Jul 2022
Team & coworkers

Colleagues at U.S. Customs and Border Protection

Other employees you can reach at cbp.gov. View company contacts for 9625 employees →

4 education records

Humera A. education

Associate'S Degree, Science And Biology

Divisional Public School
FAQ

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What company does Humera A. work for?

Humera A. works for U.S. Customs and Border Protection.

What is Humera A.'s role at U.S. Customs and Border Protection?

Humera A. is listed as Service Desk Analyst at U.S. Customs and Border Protection.

Where is Humera A. based?

Humera A. is based in Chantilly, Virginia, United States while working with U.S. Customs and Border Protection.

What companies has Humera A. worked for?

Humera A. has worked for U.S. Customs And Border Protection, Tyto Athene, Llc, and Loudoun County Public Schools.

Who are Humera A.'s colleagues at U.S. Customs and Border Protection?

Humera A.'s colleagues at U.S. Customs and Border Protection include Mario Ramirez, Tom Haley, Digdoug Sos, Alex Juan, and Debra Flucker.

How can I contact Humera A.?

You can use AeroLeads to view verified contact signals for Humera A. at U.S. Customs and Border Protection, including work email, phone, and LinkedIn data when available.

What schools did Humera A. attend?

Humera A. holds Certificate, Medical Billing And Coding from Northern Virginia Community College.

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