Senior Technical Writer
Current• Customize WordPress themes and plugins to enhance the user experience and meet specific documentation requirements. Maintain the CMS by updating themes, plugins, and core software to ensure security and functionality.• Create and maintain a wide range of technical documents, including API documentation, developer guides, installation manuals, and user tutorials, ensuring accuracy and clarity• Utilize Adobe Photoshop and other tools to create and edit images, diagrams, and screenshots… Show more • Customize WordPress themes and plugins to enhance the user experience and meet specific documentation requirements. Maintain the CMS by updating themes, plugins, and core software to ensure security and functionality.• Create and maintain a wide range of technical documents, including API documentation, developer guides, installation manuals, and user tutorials, ensuring accuracy and clarity• Utilize Adobe Photoshop and other tools to create and edit images, diagrams, and screenshots that enhance textual content and help users understand complex information.• Create graphical content, including screenshots and diagrams, to complement text and enhance understanding• Proficient in updating documentation for releases and patches, utilizing the Paligo XML/Content Management System.• Well-versed in technologies such as predictive modeling, advanced pattern recognition, virtualization, and containerization.• Oversaw the management of documentation for a highly complex ERP system in the printing industry within an Agile environment.• Collaborating with SMEs to author 15 or more 60+ page documents a month while converting previously released documentation to DITA.• Maintaining effective communication for a dynamic publishing cycle with 20+ teammates while handling 3 or more projects at a time through JIRA.• Manage set-up and installation poster projects and direct 5+ graphic artists/illustrators on graphics, illustrations, and design of posters.• Organize material and complete writing assignments according to company standards regarding order, clarity, conciseness, style, and terminology. Show less