Chee Hume Chan personal email
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Over 20 years of professional experience specializing in corporate planning & strategy, corporate transformation, and operations management in the insurance industry in Malaysia, Indonesia and Thailand. Served in various senior management roles over the past 16 years.Experienced in driving the budgeting and business planning process, and a seasoned transformation leader who has led several major transformation programs in Malaysia, Indonesia and Thailand that yielded operational and economic benefits.Specialties:• P&L management, profit optimization & cost containment• Corporate transformation, process re-engineering, productivity improvement• Corporate planning & strategy• Budgeting, financial projection & modelling• Project management, change management• Operations management• Performance management• Research & analysis
Labuan Insurance Management Service Ltd.
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General ManagerLabuan Insurance Management Service Ltd. Jan 2024 - PresentLabuan, MalaysiaAssist the Principal Officer in ensuring compliance with regulatory requirements and overseeing the day-to-day operations of the company, which include:Ensuring that the company complies with all relevant laws, regulations, and guidelines issued by Labuan Financial Services Authority (Labuan FSA) and other relevant regulatory bodies.Responsible for submitting timely and accurate reports to the Labuan FSA and other regulatory authorities as required.Identifying… Show more Assist the Principal Officer in ensuring compliance with regulatory requirements and overseeing the day-to-day operations of the company, which include:Ensuring that the company complies with all relevant laws, regulations, and guidelines issued by Labuan Financial Services Authority (Labuan FSA) and other relevant regulatory bodies.Responsible for submitting timely and accurate reports to the Labuan FSA and other regulatory authorities as required.Identifying, assessing, and managing risks associated with the company's operations.Implementing effective corporate governance practices, including the establishment of appropriate policies, procedures, and oversight mechanisms.Providing training and guidance to employees on regulatory requirements, internal policies, and industry best practices.Interacting with clients to understand their needs, address concerns, and ensure high-quality service delivery. Show less
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Chief Operating OfficerMalayan Tiger Insurance Ltd. Jul 2023 - Dec 2023Labuan, MalaysiaEstablished and updated operational policies, procedures, and guidelines to ensure compliance with regulatory requirements and industry best practices, which include underwriting guidelines, claims handling procedures, risk management protocols, and operational workflows.Managed the underwriting process and product development initiatives to ensure the company offers competitive insurance products that meet customer needs while maintaining profitability. This involves evaluating risk… Show more Established and updated operational policies, procedures, and guidelines to ensure compliance with regulatory requirements and industry best practices, which include underwriting guidelines, claims handling procedures, risk management protocols, and operational workflows.Managed the underwriting process and product development initiatives to ensure the company offers competitive insurance products that meet customer needs while maintaining profitability. This involves evaluating risk exposure, pricing policies, and product features. Show less
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Group Operations Director & Head Of InsuranceSag Group Oct 2016 - Mar 2023MalaysiaManaged the RM50m insurance portfolio with P&L responsibilities.Developed and executed business strategies to capitalize on emerging market opportunities.Led organizational transformation initiatives to optimize operational efficiency and effectiveness.Established strong relationships with key stakeholders, including clients and partners.Oversaw the development and implementation of innovative insurance products and services tailored to meet the needs of clients.
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Regional Personal & Business Insurance And Distribution Operations Mɑnɑger, Asia PacificAce Asia Pacific Oct 2014 - May 2016Malaysia, Asia Pacific RegionThe Asia Pacific Regional Operations leader cum insurance subject matter expert to transform the operating model to achieve better efficiency, customers experience, and stimulate growth in key countries within the region.The Project Manager for 2 regional systems to be deployed. Oversaw the end-to-end delivery from requirements gathering, diagnostics, design, execution and tracking, and managing global, regional and local stakeholders in the process.
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Operations DirectorPt. Ksk Insurance Indonesia (Formerly Kurnia Insurance Indonesia) Jun 2012 - Sep 2014IndonesiaAlso served as the Acting President Director until October 2013. A member of the Board of Directors, Audit Committee and Risk Management Committee.Organized and managed the budgeting and business planning process, including the 5-year plan and detailed annual plan.Managed day-to-day operations including finance/ IT/ HR/ admin. Liaised with authorities on regulatory and compliance matters.Led transformation initiatives – optimized productivity & manpower, optimized IT/… Show more Also served as the Acting President Director until October 2013. A member of the Board of Directors, Audit Committee and Risk Management Committee.Organized and managed the budgeting and business planning process, including the 5-year plan and detailed annual plan.Managed day-to-day operations including finance/ IT/ HR/ admin. Liaised with authorities on regulatory and compliance matters.Led transformation initiatives – optimized productivity & manpower, optimized IT/ admin expenditure, revamped processing/ customer fulfillment, and improved claims operation.Built and managed relationship with business partners/ brokers/ agents to drive sales/ revenue growth. Show less
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Associate Director, Head Of Group Change Management OfficeKsk Group Berhad (Formerly Kurnia Asia Berhad) Feb 2004 - Sep 2014Malaysia, Indonesia, ThailandOrganized and managed the business planning process from financial projection and budgeting to the formulation of strategies and tactical plans, monitored and tracked to ensure the plans are realized, for KSK Group of companies in Malaysia, Indonesia, and Thailand.Led major turnaround programs and transformation initiatives for the Group’s subsidiaries in Malaysia, Indonesia and Thailand, focusing on process re-engineering, profitability enhancement, performance management, and cost… Show more Organized and managed the business planning process from financial projection and budgeting to the formulation of strategies and tactical plans, monitored and tracked to ensure the plans are realized, for KSK Group of companies in Malaysia, Indonesia, and Thailand.Led major turnaround programs and transformation initiatives for the Group’s subsidiaries in Malaysia, Indonesia and Thailand, focusing on process re-engineering, profitability enhancement, performance management, and cost optimization. Managed the end-to-end delivery from requirements gathering, diagnostics, design, implementation planning, to execution and tracking.Other prior portfolio in the Kurnia/KSK Group of companies:• AGM, Head of Corporate Planning and Change Management Office (May 2008 – Nov 2010)• Senior Manager, Change Management Office (Jan 2007 – Apr 2008)• Manager, Operations & Investor Relations (Jan 2006 – Dec 2006)• Senior executive, Corporate Finance & Strategy (Jan 2005 – Dec 2005)• Executive, Corporate Planning & Special Projects (Feb 2004 – Dec 2004) Show less
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Technical Trainer, Mechatronics EngineeringGerman-Malaysian Institute (Gmi) Aug 1999 - Jan 2004MalaysiaA specialist in mechatronics and industrial automation i.e. robotics, machine vision, image processing, programmable logic controller, pneumatics, hydraulics, electrical motor, and sensors technology.Conducted lectures and skills training. Delivered revenue-generating industrial projects to the private sector – designed, built and commissioned industrial automation systems, including system integration.
Chee Hume Chan Skills
Chee Hume Chan Education Details
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Malaysian Financial Planning Council (Mfpc)Registered Financial Planner (Rfp) -
International Business School, University Technology MalaysiaStrategic Management -
First Class -
German-Malaysian InstituteDistinction
Frequently Asked Questions about Chee Hume Chan
What company does Chee Hume Chan work for?
Chee Hume Chan works for Labuan Insurance Management Service Ltd.
What is Chee Hume Chan's role at the current company?
Chee Hume Chan's current role is Corporate Planning, Strategy, Transformation and Operations Professional.
What is Chee Hume Chan's email address?
Chee Hume Chan's email address is hu****@****ail.com
What schools did Chee Hume Chan attend?
Chee Hume Chan attended Malaysian Financial Planning Council (Mfpc), International Business School, University Technology Malaysia, University Of Leeds, German-Malaysian Institute.
What skills is Chee Hume Chan known for?
Chee Hume Chan has skills like Strategy, Strategic Planning, Business Strategy, Business Planning, Change Management, Project Management, Business Transformation, Business Process Re Engineering, Management, Operations Management, Performance Management, Insurance.
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