Hummad Bin Naseer Email & Phone Number

Islamabad, Pakistan

Islāmābād, Pakistan

Islāmābād, Pakistan

- Project life cycle management on project related to 5 pillars of IBM Software - Align closely with sales teams to provide implementation proposals - Provide oversight on key projects to ensure quality implementations that stay on track. - Position support, training and other solutions that may be needed for a successful customer experience - Manage implementation on key projects as needed- Responsible for all local alliances and partnerships - Responsible for GBM… Show more - Project life cycle management on project related to 5 pillars of IBM Software - Align closely with sales teams to provide implementation proposals - Provide oversight on key projects to ensure quality implementations that stay on track. - Position support, training and other solutions that may be needed for a successful customer experience - Manage implementation on key projects as needed- Responsible for all local alliances and partnerships - Responsible for GBM Corporate coordination on in-house and alliances capability and capacity Show less

- Front end the existing services related projects in Lahore Branch- Assist the existing team in qualifying and proposing service related projects.- Establish new business areas with focus on the Services Business

- Focus on business expansion and presence to other cities of Pakistan.- Focus on ITIL and BCP Practice expansion and consolidation.- Focus on IT Service Management Services will help make business processes more efficient and more effective by closely mapping the technology to the core business.

Hired as a Regional Sales Manager (South) to setup the Infrastructure Division in Karachi/South. On successful completion of this it would be rolled out at a Country Level. Overall the job entailed the following:- Setting up of Sales and Delivery Operations in Karachi.- Establishing client base for not only IT Solutions but also for the entire product set of the company- Focusing on BPO in general and Contact Centre in particular- Marketing and Business Development for Cisco… Show more Hired as a Regional Sales Manager (South) to setup the Infrastructure Division in Karachi/South. On successful completion of this it would be rolled out at a Country Level. Overall the job entailed the following:- Setting up of Sales and Delivery Operations in Karachi.- Establishing client base for not only IT Solutions but also for the entire product set of the company- Focusing on BPO in general and Contact Centre in particular- Marketing and Business Development for Cisco, MS, EMC, and IBM Brands- Strengthen relationships with Sales Team at Cisco, IBM, Microsoft, and EMC. Show less

- Leading a Sales Team for Financial Services Industry across the Country & steering entire gamut of sales operations.- Rendering Cross Brand Solutions pertaining not only to Oracle, CA, MacAfee, Cisco but also with FSI ISVs . - Interfacing with the key stake holders/top management such as CFO/CIO/CTO.

- Registered the Karachi branch as a Revenue Centre.- Played pivotal in expanding the sales force thereby enhancing the sales coverage.- Established Techaccess Pakistan’s Karachi Branch as a lead reseller for Sun & Oracle Products. - Took initiatives to present the company as a true Solution Provider/System Integrator. - Played a key role in forging partnerships and strategic alignments with other System Integrators.

- Spearheading the MRP (Machine Readable Passport) Project.- Developed the Pre-qualification Criteria and Pre-qualification Report.- Managing the PMO resources and their allocation to multiple projects - Assisting key personnel in making technical plans for Network, Database, and Hardware Requirements.- Expertise in developing test cases for Acceptance and Testing.- A member of the contract negotiations team with NADRA- Preparing the Statement of Work (SOW) for the MRP… Show more - Spearheading the MRP (Machine Readable Passport) Project.- Developed the Pre-qualification Criteria and Pre-qualification Report.- Managing the PMO resources and their allocation to multiple projects - Assisting key personnel in making technical plans for Network, Database, and Hardware Requirements.- Expertise in developing test cases for Acceptance and Testing.- A member of the contract negotiations team with NADRA- Preparing the Statement of Work (SOW) for the MRP Project. Show less

- Devising & implementing Quality Plan across local and international projects executed.- Leading & managing testing teams & ensuring software deliverable as per the laid quality standards.- Preparing a Post Mortem report at the end of project to highlight key area of improvement.

- A core member of a team involved in research, designing and implementation of Local Currency Mobilization initiative in Citibank Pakistan.- Formalizing & implementing Vendor Network Policy to support the Local Currency Product.- Managing a team of 12 Business Development Executives (BDEs) and 6 Telesales Officers (TSOs) for the Northern Region.

- Managed a 24 x 7 Sales/Service Unit for Retail Banking and Credit Card customers.- Monitor ACD’s (Automatic Call Distributor) inbound call statistics to ensure productivity.- Responsible for conversion and staff training for a Front-end IVR (Interactive Voice Response) Call Center.- Maintained IVR MIS to ensure proper threshold of overflow Queues. - Training and Development of CPOs to ensure a well rounded technical and product/service base.- Development of Service Level… Show more - Managed a 24 x 7 Sales/Service Unit for Retail Banking and Credit Card customers.- Monitor ACD’s (Automatic Call Distributor) inbound call statistics to ensure productivity.- Responsible for conversion and staff training for a Front-end IVR (Interactive Voice Response) Call Center.- Maintained IVR MIS to ensure proper threshold of overflow Queues. - Training and Development of CPOs to ensure a well rounded technical and product/service base.- Development of Service Level Agreements (internal and external customers) to ensure quality of service. Show less

- Unit Head of Consumer Finance Department (Northern Region) with an asset portfolio of US $ 30 Million equivalent.- Solicitation and acquisition of Mortgage Loans and supervision of the administrative affairs of Auto Financing Unit.- Pre-disbursement credit checks to ensure Customer Liquidity and Risk Management.- Managed a team of 16 Sales Executives.

- Customer servicing and inquiry resolution of Branch Banking and Credit Card Customers.- Responsible for all the technical support to ensure problem free customer servicing.

Master'S Degree, Computer Science

Activities and Societies: Vice Captain, Field Hockey Team

B.E., Computer Science