• Strategic Leadership: Spearheading strategic operations through the formulation and execution of annual business plans aligned with corporate objectives, providing leadership to implement adaptable operational strategies in response to industry trends and advancements.• Team Leadership and Development: Offering expert guidance on talent acquisition, development, and management, leading a diverse team to achieve operational objectives. Emphasizing customer excellence, performance targets, and fostering a continuous learning environment for professional growth and skill development among staff.• Operational Efficiency & Quality: Driving operational efficiency and quality by implementing streamlined processes and ensuring rigorous compliance with standard operating procedures, policies, internal controls, and regulatory requirements, thereby fostering effective risk management.• Financial Oversight: Managing financial oversight by setting, monitoring, and optimizing budgets aligned with corporate goals, ensuring financial sustainability, and collaborating with all stakeholders.• Continuous Improvement: Spearheading continuous improvement by championing a culture of innovation, adapting operations to emerging technologies and industry best practices, and utilizing data-driven insights from stakeholder feedback to refine and optimize operational processes.

Teams Supported: National Accounts - Center of Excellence, Corrections Division, Strategic Verticals (Banking, Fulfillment Centers & Data Centers) Supply Chain, Purchasing, Central Engineering, Field Sales Estimators, Fabrication/KittingPre-Provisioning and Pre-Programming• Identified issues with production, workforce and material sourcing and implemented successful solutions utilizing KPI's across teams to help align efficiency standards creating benchmarks of standard work levels• Resolved process issues and implemented actions based on responses to client feedback including internal team evaluations to improve overall program efficiency increasing throughput and capacity in support of top line revenue growth adding 15% capacity to monthly revenue• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits. Increased Field Labor efficiency by almost 30% for Installation Projects with Pre-Fabrication of equipment• Demonstrated proficient leadership skills to motivate employees and build competent teams fostering team retention rate over 95% YOY• Aligned organizational & team objectives with company strategy to increase business margin growth and integrate work strategies to team tasks increasing clarity of priorities at all team levels

Teams Supported: 34 Field Offices for Sales, Service, Maintenance & Installation, Back Office Support and Direct Client Relationships• Identified issues with production, workforce and material sourcing and implemented successful solutions.• Organizational Leadership – Took a new team expanding their strengths to be the highest rated region in North America for Financial Targets and Performance Metrics• P&L Performance – Improved Year over Year Total Revenue by $14.7M and increase OM by $7.6M and 2% increase over prior year• Business Growth – Increased Sales by 9% seeing increases across key verticals for Banking, Higher Education Critical Infrastructure and Government• Strategy Development – Established a growth plan that refocused on enhancing relationships with existing customers to drive added revenues through service offerings aligning with strategic growth initiatives around new technology solutions• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.• Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands

This course studies the evolution and practice of the core management functions of planning, organizing, leading and controlling. A strong emphasis on leadership skills is integrated into the course content to provide the student with a framework with which to translate classroom theory and practice into individual and team performance in the accomplishment of organizational objectives Responsibilities include: • Teaching two courses per semester in Principles of Management. • Create syllabus for students each semester to include learning objective consistent with the University and College of Business mission statement• Provide meeting time for students. • Manage online/paperwork grading system

• Organizational Leadership – Successfully integrated SFS strategy to integrate organic customer growth platform while creating culture focused on client delivery and employee engagement• P&L Performance – Managed the district team to the third highest AGM in the company for six months concurrently with the tenth highest overall company revenue• Business Growth – Successfully led the sales & operations teams to secure three of the largest projects in Western Florida in the Healthcare market leading to achieving 140% of sales quota and 165% of revenue targets• Strategy Development – Integrated the primary aspects of the business to help create synergy between the Sales, Installation & Service teams focusing on a transparent interaction with clients increasing satisfaction & retention• Manage Sales Representatives to ensure development of sales territory staff, training and development, completion of records and reports, and maximize customer satisfaction through sales team. Coordinate activities of Sale Representatives to prevent duplication of sales efforts. • Participate with Technical Services and Product Information in the development and implementation of product demonstration, training programs, printed materials and other projects. • Help ensure the success of the marketing plan through sales efforts directed toward dealers, organizations, professional clients, and end users. • Conduct sales meetings and inform the sales force of new developments in product and policies. Advise Sales Representatives of company’s sales promotions programs and counsel the sales representatives regarding their follow up in the field.

~ Organizational Leadership - Built a focused district team and the strategy, culture and business model that positioned SimplexGrinnell as the district leader based on sales volume and market share~ P&L Performance - Achieved/surpassed all financial goals for fiscal year: ~ Increased contracting sales by 25% and doubled net income YOY (year over year) ~ Exceeded sales goals by more than 15% and decreased labor variance 151% YOY ~ Increased gross margin by 25% YOY and increased Revenue in Force by 20% YOY~ Business Management - Strengthened operations, competencies and performance of the entire district team by designing & executing a reorganization that increased utilization, moved field teams to a cross-functional configuration from single function crews and refocused growth targets to include client retention & retained services satisfaction metrics~ Business Growth - Solidified top clients business commitment on multi-year contracts while increasing revenue generation and maintaining a 95%+ retention rate. Secured over 80% of bid projects under contract including major expansions from large universities and Fortune 200 companies~ Strategy Development - Developed district strategy by evaluating financial trends and performance, return on marketing investment and key operations efficiency indicators; operationalized the strategy by setting targets & incentives to ensure strategic outcomes were delivered~ Marketing - Utilized and created promotional resources to target key market segments while increasing penetration with existing client base through industry and trade groups, the use of marketing collateral to focus on product & service offerings and selecting key initiatives relevant to the Midwestern region to drive market penetration~ Sales Management - Successfully managed diverse group of sales reps helping to achieve quota targets for total top line revenue and delivery of bottom line improvements.

~ Oversee all branch operations, business and personnel. Maintain financial operationswithin budget and provide strong P&L guidance to all branch personnel in order to achieve budgetary goals. ~ Manage all branch personnel to include Office Managers, Operators, Sales, Engineering, Project Managers, Service Managers and Technicians. ~ Hire, train, assist and guide all branch employees and promoted a team environment while providing leadership and training for all staff to achieve company objectives.~ Work closely with the sales team maximizing productivity and development of new business growth in reoccurring revenue contracts and increased revenue within the branch for new sales and existing clients~ Oversee the attentiveness to clients satisfaction through the timely processing of service orders, sales contracts and all billing information in order to maximize revenue~ Maintain integrity of the warehouse and inventory processes including purchasing receiving, disbursement and maintenance of company inventory and inventory procedures in conjunction with company policy and profitability targets~ Implement ongoing training procedures related policies, procedures, training and auditing for company.~ Managed branch from 10th position upon acquisition to 1st place in the metric rankings companywide for performance in sales, budget and execution~ Managed sales team to be 125%+ of goal throughout the entire year on a monthly and quarterly basis

~ Directed operations efforts of company with regard to personnel, financials, budgets, acquisitions, technology and training. ~ Managed 22 personnel to include Office Managers, Operators, Sales, Engineering, Project Managers, Service Managers and Technicians. ~ Created a strategic operational business plan that resulted into one of the most cohesive, experienced teams in the industry winning overall growth awards from manufacturers~ Developed a "team selling" program resulting in an additional growth in awarded contracts increasing overall revenue by 350% in a 10-year period~ Standardized products and created standards for business that are used company wide to increase efficiency and client satisfaction resulting in a 97% client retention rate year to year.~ Created a successful certification-training program, which resulted in all systems engineers and technicians obtaining certifications in our core products. ~ Created policies, procedures, training and auditing for company.~ Directly involved in "due diligence" process for all acquisitions including sale of company to Per Mar Security~ Researched and targeted companies, which fit the model for acquisitions including 2 successful transactions bringing an additional 20% revenue increase