Decision Support Specialist
Current-Modeled and analyzed potential project implementations to calculate total costs and expenses associated with product installation for all new business.-Calculated project profitability for the client’s requested new products/services based on estimated total expenses and project portfolio (i.e. products included, term length, bandwidth, etc.). -Regularly coordinated with the sales, customer support, and our service/implementation teams to develop an action plan for installation and potential product options to be presented to prospective clients.-Audited and updated the final drafts of the product implementation plans prior to installation incorporating and accounting for any promotions, adjustments, or product changes.-Reviewed cost overruns and adjusted projects to help finalize sales process and deliver products/services in a timely manner.-Assisted the sales team with reviewing and verifying the unique forms for all government clients ensuring that any relevant discounts were accounted for and applied appropriately.-Frequently engaged with the development and bug testing of department-wide financial modeling tools created in Excel. -Regularly presented our product implementation models to all stakeholders on video calls.-Trained new teammates to complete their project models, reviewed most of their work for their first 6 months, while providing further education and assistance when needed.