Led the development of a B2C cloud application that monitors company critical application, provide truck dealers in NAFTA region and executive leadership with real-time performance metrics, supporting the aftermarket with billions dollar part sales.Architected a scalable cloud infrastructure that handles up to 10,000 request per second from both on premises and external traffic, using Azure Load Balancer and managed Azure Kubernetes service. This deployment ensures uninterrupted service for over 1,000 active users monthly.Developed a secret management system using Azure Key Vault to enable secure consumption and storage of secrets for applications across the company. The system features automated notifications for secret expiration, and properly handles security credentials.

Developed a full stack developer portal focused on categorize, track, and monitor micro-services and artifacts. This help improving the workflows and infrastructure visibility for 50+ developers teams.Implemented automated processes for Backstage by integrating GitHub APIs across microservices' YAML registration files. The result decouple the dependency of manual registration process for product owners.Conducted behavior-driven unit tests for micro-services against AWS services using Cucumber, LocalStack, and Ruby, resulting in a 10% reduction in errors during deployment into the production environments.Participated in Hackathon and delivered an API generator template for Backstage written in Python, reducing time and error for product owner when registering for their services

Provided grades, feedback, and one-on-one office hours to assist students with lecture contents.Guided students through complex concepts such as Big-O Notation, Dynamic Programming, and Graph Theory through interactive white board sessions.Collaborated with Teaching Assistants from different courses to configure and optimize computer environments for student’s programming assignments.

Provided personalized experience to customers in selecting wireless products and services tailored to their requirements, managing account setup and addressing billing inquiries.Built customer relationships by recognizing and rewarding their loyalty through promotional programs, evidenced by positive 10/10 customer survey results.Consistently ranked in the top 20% sales quantile within the company by achieving monthly sales targets across diverse categories, including account activations, device protection plans, and accessories.Provided technical support to customers, resolving network and account concerns.