Hung Pham Email & Phone Number

Ho Chi Minh City, Vietnam

Contribute to the transfer of functional requirements to development and test teams.Stay abreast on updates and new releases in CRM technologies and able to educate end-users on CRM functions.Perform system integration or user acceptance testing.

Interact with prospects / clients to understand business requirements.Demonstrate MSCRM solution capabilities to the client.Conduct business process analysis and create Fit/Gap report.Create Solution design to address client business, interface and performance requirements.Create functional requirement and functional design for customizations.Create estimates for implementation tasks.Installation, setup and configuration of Dynamics 365Data migration from external… Show more Interact with prospects / clients to understand business requirements.Demonstrate MSCRM solution capabilities to the client.Conduct business process analysis and create Fit/Gap report.Create Solution design to address client business, interface and performance requirements.Create functional requirement and functional design for customizations.Create estimates for implementation tasks.Installation, setup and configuration of Dynamics 365Data migration from external systems into Dynamics 365Conduct solution testing and assist with user acceptance testing.Conduct user and administrator training.Complete the project tasks on time and under budget. Show less

Participate in business process due diligence, solution design, application design and configuration, and documentation of system requirements to help deliver successful implementationsTranslate business needs into solution requirements, initial design concepts, rational business and functional requirements and specifications for solutionsWork closely with clients to proactively review applications; make recommendations on products and/or modifications in accordance with client… Show more Participate in business process due diligence, solution design, application design and configuration, and documentation of system requirements to help deliver successful implementationsTranslate business needs into solution requirements, initial design concepts, rational business and functional requirements and specifications for solutionsWork closely with clients to proactively review applications; make recommendations on products and/or modifications in accordance with client needsPlan and manage resources accordingly to ensure successful implementationsManage budgets, team schedules and scope; Identifies resources needed and assigns individual responsibilities.Identify out of scope items and create change ordersAct as customer advisor, company advocateCreates and executes project work plans and revises as appropriate to meet changing needs and requirements.Reviews deliverables prepared by team before they are sent to the customer.Prepares for engagement reviews and quality assurance procedures.Minimizes our exposure and risk on project.Ensures project documents are complete, current, and stored appropriatelyEnsure on time on budget completion based on project requirements Show less

Owns the product roadmap.Develop scope and define backlog items (epic/features/user stories)Supervise and advise the team to meet software expectationsManage the product development team to create a strong end productDevelop appropriately detailed specifications for the product features so they are clearly understood by the development teams.Communicate effectively with team members to achieve project goalsExtract and retrieve information and data sets to improve upon… Show more Owns the product roadmap.Develop scope and define backlog items (epic/features/user stories)Supervise and advise the team to meet software expectationsManage the product development team to create a strong end productDevelop appropriately detailed specifications for the product features so they are clearly understood by the development teams.Communicate effectively with team members to achieve project goalsExtract and retrieve information and data sets to improve upon softwareWork closely with the team throughout the development processSchedule and lead meetings to identify issues and fixes for projects Show less

Collaborate with project team members to complete business and scoping requirements for each major project, beginning with the project brief & timeline and ending with the project post-mortem. Translate requirements into clear project plans with an understanding of roles and responsibilities, dependencies, timeline and costs – working cross-functional when necessary. Take necessary pro-active measures to ensure projects are on-track Establish project health reporting metrics, boards and… Show more Collaborate with project team members to complete business and scoping requirements for each major project, beginning with the project brief & timeline and ending with the project post-mortem. Translate requirements into clear project plans with an understanding of roles and responsibilities, dependencies, timeline and costs – working cross-functional when necessary. Take necessary pro-active measures to ensure projects are on-track Establish project health reporting metrics, boards and templates to document and track progress. Ensure distribution of meeting notes and project status info at an established cadence depending on business needUsing Pentaho, Tableau Prep tools to ETLOwn weekly BI program status report Assist team with documentation as well as business logic and queries while keeping these assets aligned in source controlTrack and triage reporting fields and objects for consistency and integrity, play a key role in the governance of business data and BI usageMaintain BI team documentation Participate in various company initiatives and project as requested Show less

Integrate Dynamics AX with CRMDelivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support / technical support to stake holders and team.Developing strategy and producing project plans Working with project sponsor to develop project charter, goals, and prioritiesContribute to design, development, deployment, testing and documentation;Participation in architectural discussions and reviewsFacilitating risk… Show more Integrate Dynamics AX with CRMDelivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support / technical support to stake holders and team.Developing strategy and producing project plans Working with project sponsor to develop project charter, goals, and prioritiesContribute to design, development, deployment, testing and documentation;Participation in architectural discussions and reviewsFacilitating risk assessment/mitigation sessions and follow through risk management with a balanced and business priority-driven approachLeveraging a solid understanding of the project management life cycle and related principles, methodologies and best practices and improves such processes and execution Show less

Develop project scopes and objectives, involving all relevant stakeholders, and ensure technical feasibility upon receiving the contract.Coordinate internal resources and customers to develop a detailed project implementation plan to ensure that all projects are delivered on-time, within the scope, and within budget.Negotiate and reach an agreement with customers about project stages, acceptance criteria for each stage, communication mechanism in the project, roles, and responsibilities… Show more Develop project scopes and objectives, involving all relevant stakeholders, and ensure technical feasibility upon receiving the contract.Coordinate internal resources and customers to develop a detailed project implementation plan to ensure that all projects are delivered on-time, within the scope, and within budget.Negotiate and reach an agreement with customers about project stages, acceptance criteria for each stage, communication mechanism in the project, roles, and responsibilities of each member of the project.Coordinate with IT on both sides to prepare the necessary hardware infrastructure for the project.Control the scope of work in the project in accordance with the signed contract.Manage change requests according to the company’s procedures.Develop plans to control the handover quality of the project.Perform risk management to minimize project risks to prevent and mitigate risks that may occur during the project implementation process.Supervise and manage project members, ensure resource availability and allocation to ensure the project timeline.Track progress, review status, and update the project plan regularly.Manage the relationship with the customers and all stakeholdersEvaluate the results of the project participants when closing the project and share the lessons learned of the project with the stakeholders.Create and maintain comprehensive project documentation Show less

Manage team members in areas of responsibilityManage multiple clients and issuesInteract with the technical project team members responsible for developing reports, interfaces, data conversion programs, and application extensionsAnalyze client-reported Financials, Supply Chain, Manufacturing, HRM issues, and resolve them in a timely and professional manner. Some issues can be very complexWork with support to research and resolve application issuesDefine testing scenarios and… Show more Manage team members in areas of responsibilityManage multiple clients and issuesInteract with the technical project team members responsible for developing reports, interfaces, data conversion programs, and application extensionsAnalyze client-reported Financials, Supply Chain, Manufacturing, HRM issues, and resolve them in a timely and professional manner. Some issues can be very complexWork with support to research and resolve application issuesDefine testing scenarios and develop test scriptsDevelop end-user documentation and training materialsSupport clients with the execution of test scripts Show less

Conduct design workshops and functional process workshops in all financial areasProvide status and issue reports to the Project Manager on a regular basisInteract with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensionsIdentify functionality gaps and develop solutions to themKnowledge of supply chain and manufacturing modules as to their impact on accounting transactionsUnderstand requirements and… Show more Conduct design workshops and functional process workshops in all financial areasProvide status and issue reports to the Project Manager on a regular basisInteract with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensionsIdentify functionality gaps and develop solutions to themKnowledge of supply chain and manufacturing modules as to their impact on accounting transactionsUnderstand requirements and efficiently convert it into Functional and Technical document. Show less

Analysing a client’s business processes and procedures.Analysing user requirements and developing process flows.Driving business process discussions during team meetings.Writing detailed functional specifications for custom modules and interface programs.Preparing test scenarios, writing test scripts and performing end-to-end testing.Configuration of FI modules: GL, AR, AP and Fixed Assets Setting up Integration of MM ,CO and FA with FI by defining the automatic account… Show more Analysing a client’s business processes and procedures.Analysing user requirements and developing process flows.Driving business process discussions during team meetings.Writing detailed functional specifications for custom modules and interface programs.Preparing test scenarios, writing test scripts and performing end-to-end testing.Configuration of FI modules: GL, AR, AP and Fixed Assets Setting up Integration of MM ,CO and FA with FI by defining the automatic account determination tablesKey user training and providing end user documentation. Show less