Who is Ryan (Hung) Phan? Overview
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Ryan (Hung) Phan is listed as Business Analytics at CarGurus, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Ryan (Hung) Phan.
Ryan (Hung) Phan previously worked as Analytics Advisor at Whitestone Associates Llc and Graduate Research Assistant at Adelphi University. Ryan (Hung) Phan holds Master Of Science - Ms, Business Analytics from Adelphi University.
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CarGurus
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Profile bio
About Ryan (Hung) Phan
As an Analytics Advisor at Whitestone Associates LLC, I partner with management to enhance the bolt-on acquisition identification process. I lead initiatives in process automation, data governance, and integration, achieving a 40% reduction in processing time. Previously, as a Business Analytics Analyst at VPBank, I specialized in developing automated BI reports, defining key performance metrics, and optimizing operations across multiple business units, resulting in a 30% increase in efficiency and a 20% improvement in cross-selling opportunities.Recently, I graduated with a Master of Science in Business Analytics at Adelphi University. My research and projects focuses on enhancing corporate credit rating predictions and customer satisfaction through machine learning models and natural language processing (NLP).Data Analysis: SQL, Google Data Studio, Python (numpy & pandas), R (tidyverse), Alteryx (Designer Core Certificate), Excel.Visualization: Tableau, Power BI, Looker Studio, Python (matplotlib, seaborn & plotly), R, IBM Cognos.Machine Learning (ML): Python (scikit-learn & XGBoost), R, IBM Watson.Microsoft Office Suite: Excel, Word, PowerPoint, and Access.
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6 roles
Ryan (Hung) Phan work experience
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Analytics Advisor
Current- Collaborated with management on strategic solutions for accelerating bolt-on acquisition identification process.- Developed database, data governance, integration, reporting and analytics, following business requirements, enhanced reporting capabilities by 30%.- Directed the development and deployment of process optimization & automation, decreased 40% in processing time.
Oct 2023 - Present
Graduate Research Assistant
- Presented research on Enhancing Corporate Credit Rating Prediction For Credit Risk Management: Interpretable Models Using Shapley Values at the 21st AU Scholarship and Creative Works Conference.- Implemented statistical modeling (Random Forest, XGBoost, GBM) with Python, predicting the sales of Corona Ceramic, leveraging historical sales and macro data, informed data-driven budget planning for the forthcoming year.- Employed Natural Language Processing (NLP) to analyze 2690 customer reviews from nine sources, extracting key product features impacting customer satisfaction for Corona Ceramic.
Oct 2022 - May 2024
Business Analytics Analyst
- Consulted and developed automatic BI reports & analytics (recurring/ad-hoc), defined metrics to monitor performance & growth trends, identify anomalies & business opportunities, investigate underlying drivers for the Digital Banking Center, Partnerships & Payments, overseeing 19M transactions monthly & 5.2M users, using advanced SQL and R.- Optimized business strategy & operation by consulting & collaborating with cross-functional stakeholders to design and implement executive reporting, in-depth analysis and risk assessment across risk, finance, wealth management, customer segments, credit card, and data warehouse, providing with insights, strategic initiatives for decision-making.- Performed propensity modeling & analysis to analyze customer behaviors and patterns throughout customer journey and product lifecycle, using transaction and balance data, driving a 20% increase in cross-selling opportunities, and enhancing customer acquisition and customer engagement strategy.- Directed a specialized training to 28 business intelligence (BI) analysts in IBM Cognos Dashboard Framework, doubling the team's reporting efficiency and enhanced data visualization capabilities.
Aug 2020 - Jul 2022
Business Analytics
- Researched and documented operational metrics in corporate across 5 industries; visualized in indicator dashboards.- Analyzed financial data using Alteryx for ETL processes, visualized insights through Tableau to support pre-sale initiatives, showcasing advantages of BI tools in finance for efficient analytical & business control capabilities, driving timely decisions, and enabling suitable actions.
Jan 2020 - Jul 2020
Business Development
- Conducted weekly reports of growth performance to the project manager.- Developed and executed driver engagement initiatives, resulting in a 2%-3% growth during campaigns.
Sep 2016 - Feb 2017
3 education records
Ryan (Hung) Phan education
Master Of Science - Ms, Business Analytics
Bachelor'S Degree, Accounting
Informatics
Phan Boi Chau Gifted Highschool
FAQ
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What company does Ryan (Hung) Phan work for?
Ryan (Hung) Phan works for CarGurus.
What is Ryan (Hung) Phan's role at CarGurus?
Ryan (Hung) Phan is listed as Business Analytics at CarGurus.
Where is Ryan (Hung) Phan based?
Ryan (Hung) Phan is based in New York City Metropolitan Area, United States while working with CarGurus.
What companies has Ryan (Hung) Phan worked for?
Ryan (Hung) Phan has worked for Cargurus, Whitestone Associates Llc, Adelphi University, Vpbank, and Sift Analytics Group.
How can I contact Ryan (Hung) Phan?
You can use AeroLeads to view verified contact signals for Ryan (Hung) Phan at CarGurus, including work email, phone, and LinkedIn data when available.
What schools did Ryan (Hung) Phan attend?
Ryan (Hung) Phan holds Master Of Science - Ms, Business Analytics from Adelphi University.
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