Ryan (Hung) Phan

Ryan (Hung) Phan Email and Phone Number

Business Analytics @ CarGurus
New York, NY, US
Ryan (Hung) Phan's Location
New York City Metropolitan Area, United States
About Ryan (Hung) Phan

As an Analytics Advisor at Whitestone Associates LLC, I partner with management to enhance the bolt-on acquisition identification process. I lead initiatives in process automation, data governance, and integration, achieving a 40% reduction in processing time. Previously, as a Business Analytics Analyst at VPBank, I specialized in developing automated BI reports, defining key performance metrics, and optimizing operations across multiple business units, resulting in a 30% increase in efficiency and a 20% improvement in cross-selling opportunities.Recently, I graduated with a Master of Science in Business Analytics at Adelphi University. My research and projects focuses on enhancing corporate credit rating predictions and customer satisfaction through machine learning models and natural language processing (NLP).Data Analysis: SQL, Google Data Studio, Python (numpy & pandas), R (tidyverse), Alteryx (Designer Core Certificate), Excel.Visualization: Tableau, Power BI, Looker Studio, Python (matplotlib, seaborn & plotly), R, IBM Cognos.Machine Learning (ML): Python (scikit-learn & XGBoost), R, IBM Watson.Microsoft Office Suite: Excel, Word, PowerPoint, and Access.

Ryan (Hung) Phan's Current Company Details
CarGurus

Cargurus

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Business Analytics
New York, NY, US
Ryan (Hung) Phan Work Experience Details
  • Cargurus
    Business Analytics
    Cargurus
    New York, Ny, Us
  • Whitestone Associates Llc
    Analytics Advisor
    Whitestone Associates Llc Oct 2023 - Present
    Centerport, Ny
    - Collaborated with management on strategic solutions for accelerating bolt-on acquisition identification process.- Developed database, data governance, integration, reporting and analytics, following business requirements, enhanced reporting capabilities by 30%.- Directed the development and deployment of process optimization & automation, decreased 40% in processing time.
  • Adelphi University
    Graduate Research Assistant
    Adelphi University Oct 2022 - May 2024
    New York, United States
    - Presented research on Enhancing Corporate Credit Rating Prediction For Credit Risk Management: Interpretable Models Using Shapley Values at the 21st AU Scholarship and Creative Works Conference.- Implemented statistical modeling (Random Forest, XGBoost, GBM) with Python, predicting the sales of Corona Ceramic, leveraging historical sales and macro data, informed data-driven budget planning for the forthcoming year.- Employed Natural Language Processing (NLP) to analyze 2690 customer reviews from nine sources, extracting key product features impacting customer satisfaction for Corona Ceramic.
  • Vpbank
    Business Analytics Analyst
    Vpbank Aug 2020 - Jul 2022
    Hanoi, Hanoi, Vietnam
    - Consulted and developed automatic BI reports & analytics (recurring/ad-hoc), defined metrics to monitor performance & growth trends, identify anomalies & business opportunities, investigate underlying drivers for the Digital Banking Center, Partnerships & Payments, overseeing 19M transactions monthly & 5.2M users, using advanced SQL and R.- Optimized business strategy & operation by consulting & collaborating with cross-functional stakeholders to design and implement executive reporting, in-depth analysis and risk assessment across risk, finance, wealth management, customer segments, credit card, and data warehouse, providing with insights, strategic initiatives for decision-making.- Performed propensity modeling & analysis to analyze customer behaviors and patterns throughout customer journey and product lifecycle, using transaction and balance data, driving a 20% increase in cross-selling opportunities, and enhancing customer acquisition and customer engagement strategy.- Directed a specialized training to 28 business intelligence (BI) analysts in IBM Cognos Dashboard Framework, doubling the team's reporting efficiency and enhanced data visualization capabilities.
  • Sift Analytics Group
    Business Analytics
    Sift Analytics Group Jan 2020 - Jul 2020
    Hanoi, Vietnam
    - Researched and documented operational metrics in corporate across 5 industries; visualized in indicator dashboards.- Analyzed financial data using Alteryx for ETL processes, visualized insights through Tableau to support pre-sale initiatives, showcasing advantages of BI tools in finance for efficient analytical & business control capabilities, driving timely decisions, and enabling suitable actions.
  • Uber
    Business Development
    Uber Sep 2016 - Feb 2017
    Hanoi, Vietnam
    - Conducted weekly reports of growth performance to the project manager.- Developed and executed driver engagement initiatives, resulting in a 2%-3% growth during campaigns.

Ryan (Hung) Phan Education Details

Frequently Asked Questions about Ryan (Hung) Phan

What company does Ryan (Hung) Phan work for?

Ryan (Hung) Phan works for Cargurus

What is Ryan (Hung) Phan's role at the current company?

Ryan (Hung) Phan's current role is Business Analytics.

What schools did Ryan (Hung) Phan attend?

Ryan (Hung) Phan attended Adelphi University, National Economics University (Vietnam), Phan Boi Chau Gifted Highschool.

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