Hunter Angle Email & Phone Number

Austin, Texas, United States

Maintained and managed corporate cell phone accounts for fortune 500 companies. Managed 10 - 20 accounts at a time to ensure high level customer satisfaction. Managed front-end operations to ensure professional, effective, and mutually beneficial business relationships; maintained vendor relations and managed processes and policies.Partnered with Divisional Director and Head Office marketing team to provide clients with high-level customer service with prompt and open communication; improved customer satisfaction by 15%.Maintained good customer relationships by providing existing clients with ongoing client care and service providing top-notch customer service and incentives.

Supervised, installed, assisted, and provided troubleshooting for clients regarding Information Technology systems. Utilized satellite communications equipment and automated telecommunications computer systems. Coordinated and managed all communication plans for training exercises to include assurance of proper functionality, regulated radio frequencies, and equipment needed for a 100% success rate.Maintained the security of $6.2M in highly sensitive communication equipment with zero losses in 3 years.Trained staff and coordinated training schedules to increase their knowledge; performed company level maintenance and services on signal equipment and associated electronic devices.Demonstrated great physical security and organization skills with zero negative COMSEC, Communication Security, flags in ensuring of meeting all regulations and compliancesImplemented software updates to new equipment while training 120 soldiers to 100% success with operation, maintaining and troubleshooting skills.