My position at HostDime was a web hosting technical support role, focusing on the administration ofmostly Linux servers. The primary responsibility of this role is troubleshooting issues presenting onservers and advising clients on any server administration concerns, but also included maintaining andproducing technical documentation, both internal and client-facing.Common issues included:- Email Deliverability- HTTP/Apache- MySQL- Account SecurityCommunication with clients was done through a ticketing system, as well as live chats, and live phonecalls.

This position involved turning blueprints or field-measurements into usable CAD type prints using aspecific program called 2020 Design. My work was full-time on a computer and also involved directlycontacting customers as well as contractors to assure their needs are met regarding my design work.As a small business, the responsibility would fall on me very often to act as the ambassador between ourmanaged IT technician and the company. When needed, I executed computer/networking changes forour IT administrator to save ourselves from down time.

This business works directly with Air Conditioning and Pool companies as well as their respective suppliers. BMR provides a scheduled pickup service of recyclable metals from commercial entities and processes, sorts, and transports recycled materials.

Providing customer service while stocking shelves, ensuring product quality, and keeping the store organized.

Managing the grocery department in the absence of the department managers and assisting the managers in leading the team of associates to accomplish daily required tasks. Also assisting with scheduling of associates as well as managing inventory levels and monitoring the automated replenishment system.

Providing customer service while stocking shelves, ensuring product quality, and keeping the store organized.