Hunter Brown Email & Phone Number

Wilmington, NC, US

As the Quorum PAC Product Manager, I am responsible for managing the product life cycle for Quorum’s PAC product. I work closely with engineers, designers, product managers, and other internal and external stakeholders to build and execute on a product strategy for our Quorum PAC product. I am responsible for building business cases, conducting user.

Wilmington, North Carolina, United States

• Manage Roadmap for multiple products owning the decisions on new features to maximize our opportunities and serve the needs of our clients.
• Conducted Market Research and Data Analysis to drive data driven decision making regarding product strategy and roadmap planning.
• Work collaboratively with cross functional teams emphasizing the focus on the user and user experience through user centered design.
• Manage both internal and external stakeholders gathering feedback and keeping them updated on status of the product.
• Act as Product Owner to write user stories, manage backlog, practice agile methodology, and lead scrum ceremonies for multiple products.
• Managed legacy online payment solutions serving over 550 school districts and 240K users.

Wilmington, North Carolina, United States

• Regularly lead scrum ceremonies for multiple scrum teams alone and with scrum master.
• Write clear and effective user stories, bug tickets, and production support tickets.
• Conduct interviews with end users to understand their workflows, problems, and how our solutions can work better for them.
• Be the expert of our customers problems and work with internal and external resources to create easy to use solutions for those problems.
• Completed Certified Product Owner course.
• Completed Certified Scrum Master course.

Wilmington, North Carolina Area

• Working with Schools and School Districts to help streamline the collection of school fees and meal payments through an easy-to-use online payment solution.

Wilmington, North Carolina Area

• Train and develop Business Development and Inside Sales Reps
• Develop processes that allow teams to work effectively and efficiently together

Wilmington, North Carolina Area

• Signed up 35 new K12 Payment Center accounts in 9 months
• Became K12 Payment Center subject matter expert

Wilmington, North Carolina Area

• Lead Team to pass off opportunities with expected revenue that exceeded expectations by 300%.
• In 2017 had 6 team members get promoted into new positions in the company.

• Lead team to go from last place in 4th quarter 2014 to first place in 4th quarter 2015.
• Lead team to be first Wilmington Verizon Store to hit major SMB milestone in Dec 2014.

Wilmington, North Carolina Area

• Hire, train, develop, motivate, and coach team in a top performing Verizon Wireless location.
• Completed multiple manager development programs with Verizon Wireless.
• Managed store operations including inventory, merchandising, key metrics, and store reporting.

Wilmington, North Carolina Area

• Hand selected to be the Interim Store Manager for a top producing Verizon location.
• Lead the store’s 20 employees to achieve record new line sales during a major device launch.

Wilmington, North Carolina Area

• Use Sales Consultant Approach to assist customers with sales and customer service issues and find the best solution for their needs.
• Top performing rep in our district finishing in the top 10 out of 120 reps multiple months.
• Sold the most tablets in our district during the first Quarter of 2011.
• Held Key Holder position to serve as a manager when managers were not available and to complete opening and closing duties.
• Cultivated a loyal customer base that sent me referrals for years.
• Discovered and closed numerous business to business deals.

Wilmington, North Carolina Area

• First to offer professional kiteboarding lessons in the Cape Fear area.
• Developed lesson plans to achieve the highest level of success by our clients.
• Managed a crew of instructors and coached them to perform above our clients expectations.
• Managed insurance and safety requirements for operation and never had a claim against us.
• Was featured in numerous articles in local and national publications.

Wilmington, North Carolina Area

• Created new products and developed production plans.
• Used innovative marketing strategies to gain market awareness and drive sales.
• Managed the various projects we had to complete to ensure on time completion.
• Monitored the daily operations of the business including purchasing, marketing, and financing.
• Dealt directly with our customer base to grow market base and earn loyal customers.
• Grew brand with consistent month over month sales through life of the brand.

Wilmington, North Carolina Area

• Grew gross sales over 400% over 5 years.
• Managed all aspects of the business including purchasing, marketing, financing, sales, customer service, networking, and web presence.
• Received the “Young Entrepreneur of the Year” award in Wilmington for 2006.
• Reviewed all financial aspects of the business in order to increase profitability.
• Negotiated numerous purchasing agreements, sales and commercial space leases.
• Attended multiple industry trade shows and made decisions on product lines to carry.

Wilmington, North Carolina Area

Served as a representative of downtown merchants on the Downtown Parking and Advisory Committee. Later was elected Chairman of the committee for a year. While serving in this position I helped to enhance the parking experience in Downtown Wilmington for both patrons of downtown, business owners and people who lived and worked in the downtown area. While in.