Hunter Goodman Email & Phone Number

Fort Wayne, Indiana, United States

Fort Wayne, Indiana, United States

Responsible for supporting technology for The Kelley Automotive Group.• Manage Active Directory.• Microsoft 365 administration.• Manage GoTo PBX.• KnowBe4 administration• Respond to requests for technical assistance in person, phone, or remotely.• Respond to and update help desk tickets promptly and efficiently.• Troubleshoot and resolve IT related hardware and software issues.• Research questions using available information and resources.• Advise and assist end users with appropriate action.• Collaborate with Management teams regarding projects.• Manage IT inventory.• Manage Ubiquiti NVR and Protect Cameras.•Designed and administer Logitech conference room equipment•Configure and manage Apple device with Apple Busisness Manager•Enroll mobile devices into Falcon

Fort Wayne, Indiana, United States

•Worked with different hospitals•Responded to tickets around the hospitals•Deployed IT infrastruture to a new department•Troubleshoting in OR rooms•Manage IT inventory•Upgraded backup patient information computers

• Install, configure, and manage equipment for Indiana BMVs• Install, configure, and manage identifying equimpent for the TSA• Manage travel expenses• Managed inventory for repair and deployments• Provided customer service within SLA timeframe

Fort Wayne, Indiana, United States

• Assisted users setting up mobile ID app for multiple states• Answered end user questions via phone call and email• Provided end user feedback for app improvements

Fort Wayne, Indiana Area

• Providing Technical Support to faculty, staff, and students• Providing mentorship to other student employees• Imaging and deploying workstations• Assisted installing software via SCCM• Assisted with first level telecom support

Fort Wayne, Indiana