• Monitor, maintain, respond to, and escalate critical infrastructure alarms.• Maintain a professional and customer focused attitude.• Daily Facility rounds.• Perform physical installation of computer hardware/software.• Troubleshoot and document technical issues.• Project management.• Working knowledge of Chillers, Generators, Access control systems, Fire systems, pumps, HVAC• Familiar with Genetec, ServiceNow, Workday, Andover, Structureware, Biostar and Kantech.

Hot Shot delivery service that transported vehicles and heavy equipment locally and cross country for clients

• Provided superior guest experience and service.• Assisted customers in the credit application process. • Cash management.• Cold called new and prior clientele to generate additional revenue.• Maintained showroom.

• Oversaw and ensured highest levels of guest experience and service.• Cash management.• Inventory Management.• Supervised all facets of staff and location’s operations.

• Installed new mattresses and adjustable bases in guest residences.• Trained employees.• Maintained flawless safety record.