Customer Success Manager
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Jul 2024 - Present
AeroLeads people directory · profile
Hunter Hurst Email & Phone Number
Customer Success @ Notion
at
Notion
2 work emails found
@goshippo.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success @ Notion
Location
San Francisco, California, United States
Who is Hunter Hurst? Overview
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Quick answer
Hunter Hurst is listed as Customer Success @ Notion at Notion, based in San Francisco, California, United States. AeroLeads shows a work email signal at goshippo.com and a matched LinkedIn profile for Hunter Hurst.
Hunter Hurst previously worked as Customer Success Manager at Notion and Member at Customer Success Collective. Hunter Hurst holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from Louisiana State University.
Company email context
Email format at Notion
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{first_initial}{last}@goshippo.com
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Profile bio
About Hunter Hurst
Hunter Hurst is a Customer Success @ Notion at Notion. They possess expertise in microsoft office, public speaking, microsoft excel, social media marketing, event management and 21 more skills. Colleagues describe them as "Hunter is a great example of an employee who can rapidly grow and evolve his skillset with a company that is growing at a similar pace. He was an early staple of Shippo's sales team and showed a unique ability to learn on the fly. Not only was he on top of his sales funnel, but he also showed a keen interest in working with our new partners to see how they could assist our customers. He was always looking for ways to evolve his sales process and excelled at sharing his knowledge with the rest of the sales team. As the Channel Sales Team I managed grew, I wanted Hunter to join as I knew he'd be a great fit. Our team was relatively new and we were always testing new sales channels. Hunter knew our products inside and out, worked very well cross-functionally, and could think outside the box. He was a fantastic addition and managing him was truly a pleasure. He constantly brought new ideas and thrived when he was given a challenge. He would be a fantastic addition to any sales team, especially one going through a growth period.", "I've had the opportunity to work closely alongside Hunter on our sales team and can confidently say he is an invaluable asset. Hunter has consistently been our go-to person for tackling complex customer cases, contributing to new hire onboarding, and addressing general inquiries. His welcoming and can-do attitude not only makes him an exceptional teammate but also positions him as a truly customer-centric professional. Beyond his active participation within the sales team, Hunter has proactively collaborated with various departments across the organization to ensure our customers' needs are consistently met. His proactive approach and eagerness to embrace new challenges have propelled him into a leadership role within our team. I wholeheartedly would recommend Hunter for any customer-facing or customer-centric positions. Any team would be fortunate to have him onboard!", and "Hunter is an incredible person, colleague, and overall professional. He understands how to interact with different clients, in different markets/verticals with distinct requirements. I have always considered Hunter a natural problem solver. His ability to think through the inputs needed to get the outputs committed sets him apart from his peers. It's one thing to solve the immediate concern, but it's an entirely different scope to see further down the path and think critically about potential concerns. If you're building or adding to a team, I would consider Hunter a keystone hire who can cross functionally share his skillset amongst his peers."
Listed skills include Microsoft Office, Public Speaking, Microsoft Excel, Social Media Marketing, and 22 others.
Current workplace
Hunter Hurst's current company
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14 roles · 13 years
Hunter Hurst work experience
A career timeline built from the work history available for this profile.
Member
CurrentThe Customer Success Collective exists to create a space to help individuals and organizations drive company-wide alignment around customer success as the scalable, sustainable source of business growth.-Investing in continuing education, training, and up-skilling via SuccessCoaching and Impact Academy.-Professional development focusing on developing onboarding, implementation, and success plans, running executive business reviews, as well as management of expansion, retention, and churn.
Mar 2024 - Present
Channel Success Manager
As a Channel Success Manager at Shippo, I played a pivotal role in ensuring our channel partners and SMB / Mid-Market customer's success by forging strong relationships and delivering strategic solutions. My primary focus was on understanding client needs, providing tailored guidance, and maximizing value from Shippo's product's and services. (Affected by company wide reduction in force)-Established, nurtured, and maintained portfolio of 40+ channel partners through proactive engagement and solution driven support, resulting in 1000+ qualified customer referrals.-Collaborated cross-functionally with Strategic Partner Managers to drive expansion, upsells, and cross-sells across partner network resulting in $250k+ revenue.-Developed and executed tailored onboarding / implementation plans, aligning client goals with Shippo's solutions, shortening activation time by 50%.-Led strategic business reviews, uncovering new opportunities and improving customer engagement as well as product usage leading to a 95% retention rate across target customers.-Contributed to product development and enhancement by gathering customer feedback, identifying trends and insights, and providing valuable input to the product management team.
Apr 2022 - Dec 2023
Channel Account Executive
As a top performing Channel Account Executive, I helped SMB / Mid-Market customers achieve their logistics and eCommerce goals. My role centered on being a trusted advisor / consultant to clients as they established, refined, and scaled their shipping operations.-Managed entire sales cycle from outbound, discovery, demo, to close and overachieved revenue and referral quota by average of (132%).-Utilized internal data and metrics to run segmented retention campaigns leading to increased diversification of customer carrier usage which decreased churn by 28%.-Partnered with Solutions Engineers to council and educate highly technological customers (API).-Authored marketing collateral and monthly newsletter to channel partners resulting in 25% increase in customer referrals.
Aug 2021 - Apr 2022
Inside Sales Representative
As an Inside Sales Representative, I helped SMB customers launch and grow their eCommerce businesses from the ground up. My role centered on delivering results through acting as an eCommerce subject matter expert, proactive sales strategies, and strong client relationships.-Prospected 40,000~ net new sign-ups by cold call, email campaigns, and live chat resulting in 153% quota attainment.-Provided personalized product trainings and account reviews to prospective and existing clients.-Developed and maintained in-depth knowledge of Shippo’s API / web app and related e-commerce / shipping carrier offerings to educate and upsell customers on new features and identify larger sales opportunities.-Conducted, recorded, and documented 10+ technology partner demos for new hire ramp and internal team knowledge base.
Nov 2019 - Aug 2021
Founder
Hurst Lawn Care
-Operated, maintained, and repaired powered equipment including, lawn mowers, weed-eaters, blowers, and air compressors-Managed a diverse portfolio of 27 customer accounts, consistently delivering exceptional service through personalized attention and demonstrating strong communication skills to maintain long-term client relationships-Successfully acquired new client accounts through a multi-faceted prospecting approach, utilizing phone calls, targeted email campaigns, and engaging in-person visits to showcase services and build rapport with potential customers-Prepared comprehensive and detailed cost estimates for a wide range of lawn care services and custom landscaping projects, tailoring proposals to meet the specific needs and budgets of both existing and potential clients, ensuring clear expectations and fostering trust
Mar 2009 - Nov 2019
Business Development Fellow
-Selected in the top 1.5% of applicants for fellowship offered to high potential individuals preparing for an SDR role in SaaS-Mentored 1:1 by Eric James (Inside Sales Representative at Branch) and Ernest Owusu (Director of Sales Development at 6sense)-Rigorously trained (300+ hours) and assessed on sales development skills by three instructional coaches EQ: cultivating empathy, growth mindset, coachability, overcoming rejection, time management, prioritizationSDR workflow: consortium of current sales methodologies; qualifying frameworks (e.g. BANT); communication across email, social, phone, and video touchpoints; generating campaigns to SMB, midmarket, and enterprise accountsTech tools: Salesforce.com, NOVA, ConnectAndSell, LinkedIn Sales Navigator, Vidyard, VoiceOps
May 2019 - Sep 2019
Business Development Intern
-Prospected ~230 leads by phone and email; qualifying Directors/Managers, and closing them on attending a webinar about Talend Cloud Integration and Stitch Data Loader-Collaborated and competed within an SDR team setting and assumed Team Lead responsibilities-Built and refined call scripts; designed email campaigns; created prospecting videos; recorded all activities in Salesforce-Engaged actively in weekly performance reviews and coaching in a team setting with manager
Jun 2019 - Jul 2019
Grants/Contract Specialist
-Secured over $500,000 in research funding through organization, preparation, and submission of NIH applications-Analyzed and approved State and Federal grants and contracts, post-award modifications and sub-awards up to $250,000-Served as liaison between the Office of Sponsored Projects and Pennington Biomedical faculty
Sep 2017 - May 2019
Houseboy
-Facilitated set-up and clean-up of dining hall for weekday dinners -Ensured an enjoyable and convenient dining experience to 200 sorority members -Assisted house mother in event organization and operation
Sep 2016 - May 2017
It Help Desk Assistant
-Supervised and catalogued rental of IT equipment to students and faculty-Provided friendly customer support services to students and faculty regarding computer repairs, software downloads, and general computer issues-Reviewed, separated, and delivered all incoming postal items throughout Information Technology Group
Jan 2014 - May 2017
Risk Management Officer
-Organized and planned appointments with members of LSU IFC and IHQ to approve documents-Worked cross-functionally with members of the cabinet and LSU Police Department to create educational seminars-Developed and implemented chapter’s safety/risk management program ensuring Phi Gamma Delta’s compliance with LSU Policy Statement-78 regarding fraternity activities and events involving alcohol
2014 - 2017
~3 yrs
Marketing And Communications Intern
-Composed and reviewed 14 internal product pushes and 3 company newsletters-Developed social media content which boosted employee engagement by 30%-Raised stationary and in house retail product sales by 20% through creative marketing campaigns
May 2016 - Aug 2016
Assistant Manager And Swim Coach
Magnolia Woods Swim And Racquet Club
-Provided comprehensive training, ongoing oversight, and regular evaluations for a team of 20+ lifeguards, ensuring a safe environment for 250 club members-Managed daily facility operations, including opening and closing procedures, and prepared the venue for member arrival-Instructed and coached over 50 children, ages 7–12, in various competitive swimming techniques, preparing them for competitions-Conducted regular testing and precise logging of pool chemical levels to ensure proper water maintenance and safety
May 2010 - Aug 2015
2 education records
Hunter Hurst education
Bachelor'S Degree, Business, Management, Marketing, And Related Support Services
Louisiana State University
Education record
Catholic High School
FAQ
Frequently asked questions about Hunter Hurst
Quick answers generated from the profile data available on this page.
What company does Hunter Hurst work for?
Hunter Hurst works for Notion.
What is Hunter Hurst's role at Notion?
Hunter Hurst is listed as Customer Success @ Notion at Notion.
What is Hunter Hurst's email address?
AeroLeads has found 2 work email signals at @goshippo.com for Hunter Hurst at Notion.
Where is Hunter Hurst based?
Hunter Hurst is based in San Francisco, California, United States while working with Notion.
What companies has Hunter Hurst worked for?
Hunter Hurst has worked for Notion, Customer Success Collective, Shippo, Hurst Lawn Care, and Sv Academy.
How can I contact Hunter Hurst?
You can use AeroLeads to view verified contact signals for Hunter Hurst at Notion, including work email, phone, and LinkedIn data when available.
What schools did Hunter Hurst attend?
Hunter Hurst holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from Louisiana State University.
What skills is Hunter Hurst known for?
Hunter Hurst is listed with skills including Microsoft Office, Public Speaking, Microsoft Excel, Social Media Marketing, Event Management, Employee Relations, Social Media, and Event Planning.
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