Hunter Loyd Email & Phone Number

Glendale, Ca

• Primary point of contact for various U.S. government agencies, domestic distributors, and International accounts for two different product lines (rescue hoist and winch and mission data recorder).• Extensive knowledge and research of higher assembly and sub-assembly parts through specification review and frequent internal quality/engineering correspondence.• Routinely worked with US government agencies in concurrence with the quality department on contract compliance, government source inspection, and critical safety process audits.• Actively involved with customer visits specifically with Japanese customers, to provide conversational language translation to support Business Development. • Liaison to Japanese customers in assisting to resolve inquiries with close support from quality and engineering departments.• Process, prepare, and coordinate customer support requests such as quotations, customer schedule changes, delivery issues, quality claims, and return merchandise authorization, with accuracy to ensure resolution.• Worked with operations and purchasing to expedite production to meet customer demands and deadlines.• Performed contract review and followed sales procedures for various customers on proposal/quotation awards, contract requirements, and contractual amendments while coordinating with internal departments in engineering, planning, operations, shipping, and quality to meet customer expectations.

• Responsible for the aerospace hardware & electronic commodity product line for Japanese accounts.• Reduced quality claims for Japanese customers through vendor negotiation, thorough quality inspection, offering quality products, and implementing a small surplus to replace faulty parts or shortages.• Routine procurement and price negotiation with vendors and suppliers for competitive pricing.• Routinely purchased and studied MIL standard and proprietary products from various manufacturers.• Developed new customers and expanded market channels through program research, international customer visits, and customer correspondences.• Managed the completion of the entire sales cycle from RFQ to shipment, acting as a liaison between customers and internal departments.

Yamaguchi, Japan

Bachelor’S Degree, Languages And Cultures With And Emphasis In Japanese With A Minor In Political Science

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities