Hunter Loyd Email & Phone Number

Glendale, CA

• Primary point of contact for various U.S. government agencies, domestic distributors, and International accounts for two different product lines (rescue hoist and winch and mission data recorder).
• Extensive knowledge and research of higher assembly and sub-assembly parts through specification review and frequent internal quality/engineering correspondence.
• Routinely worked with US government agencies in concurrence with the quality department on contract compliance, government source inspection, and critical safety process audits.
• Actively involved with customer visits specifically with Japanese customers, to provide conversational language translation to support Business Development.
• Liaison to Japanese customers in assisting to resolve inquiries with close support from quality and engineering departments.
• Process, prepare, and coordinate customer support requests such as quotations, customer schedule changes, delivery issues, quality claims, and return merchandise authorization, with accuracy to ensure resolution.

• Responsible for the aerospace hardware & electronic commodity product line for Japanese accounts.
• Reduced quality claims for Japanese customers through vendor negotiation, thorough quality inspection, offering quality products, and implementing a small surplus to replace faulty parts or shortages.
• Routine procurement and price negotiation with vendors and suppliers for competitive pricing.
• Routinely purchased and studied MIL standard and proprietary products from various manufacturers.
• Developed new customers and expanded market channels through program research, international customer visits, and customer correspondences.
• Managed the completion of the entire sales cycle from RFQ to shipment, acting as a liaison between customers and internal departments.

Yamaguchi, Japan

Bachelor’S Degree, Languages And Cultures With And Emphasis In Japanese With A Minor In Political Science

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities