Provide Helpdesk support for 4 public school buildings and municipal locations for the towns of Bucksport, Orland, Prospect, and Verona IslandManage IT services including:- Incident IQ Asset Management/Helpdesk- Rise Vision Digital Signage- Radix Backend Promethean Board Management- Jamf iPad Management- Google Admin Chromebook ManagementCreate and maintain device images for Windows and Mac devicesProvide network troubleshooting support Conduct laptop and desktop hardware repairs Live-streaming and internal video recording of public events using Blackmagic ATEM and OBS

• Designed and successfully implemented a Ubiquiti wireless network solution including post installation RF mapping and signal strength testing to service the town marina.• Assisted in the training of a new technician.• Oversaw the process of formatting, upgrading, inventorying, and distributing 180 laptops.• Assisted in technology and network troubleshooting.• Participated in cabling projects including route planning, management, and termination of RG6, RG59 and Cat5e/6.• Installed several Intermediate Distribution Frames (IDFs) in buildings to ease network access.• Participated in proper disposal of unusable and obsolete technology including proper disposal of sensitive data.

• Completed a computer lab upgrade of 21 desktop machines• Assisted in the process of formatting, upgrading, inventorying, and distributing 180 laptops.• Assisted in the design and implementation of a building-wide Ubiquiti wireless solution including post installation RF mapping.• Assisted in technology and network troubleshooting.• Participated in cabling projects including route planning, management, and termination of RG6, RG59 and Cat5e.