🚀 Pioneered End-to-End Success: - Spearheaded the entire lifecycle of feature development, from inception to post-release assessment of success criteria.🗺️ Charted the Product Journey: - Crafted and steered the product roadmap, serving as the visionary driving product innovation.🌐 Globally Empowered Team Leader: - Led and managed a globally diverse team of 6 members, including UI/UX specialists, Release Managers, and Engineers.💡 Visionary Feature Architect: - Singularly responsible for designing, prioritizing, managing, executing, and delivering product features.🔍 User-Centric Quality Assurance: - Oversaw meticulous user acceptance testing, ensuring the highest level of quality and user satisfaction.📞 Chief Product Liaison: - Served as the primary point of contact for all inquiries, feedback, and communication regarding the product.🌐 Bridge Builder: - Fostered seamless communication between internal and external Subject Matter Experts (SMEs).🚀 Strategist Extraordinaire: - Developed and documented comprehensive go-to-market strategies for products and features.🏁 Agile Project Leader: - Led sprint cycles, conducted backlog reviews, and facilitated retrospectives to drive continuous improvement.📢 Amplifier of External Voice: - Acted as the key conduit for external testing communication and expertly captured valuable feedback.🔍 Customer Insights Maven: - Conducted in-depth customer research to pinpoint areas for product enhancement.📝 Feedback Champion: - Managed the collection of feedback, internal training, and the creation of comprehensive release notes.

- Served as a member of a 4 person Business Analyst team to aid in requirements gathering while shepherding projects through a governance process- Aided the various business units across the University to discover their needs and solutions for those technical projects- Documented full business processes current and desired future state- Creating wireframes and mockups- Presenting to the leadership of the University on behalf of the IT department and the distributed business groups- Experienced putting myself in the user's mindset to solve complex problems- Experienced defining the total cost of ownership of a project to determine direct and indirect costs- Experienced in taking ideas from paper to usable requirements documentation including mockups and wireframes to aid in stakeholder consensus and sign off

- Worked as a member of a 3 person Business Analyst team to assist and manage IT projects for a team of 14 developers- Worked as an integral team member in planning, design, implementation of vendor integrations ranging from SAML Single Sign-On, API, FTP/SFTP, Web Services, Direct Data Feeds, etc. - Gathered requirements, planning new business processes, managing development tasks and deadlines for custom in house software ranging from CRM's, Customer Portals, Websites, and Blogs- Served as second tier support for custom and vendor systems to end users- Created dynamic mock ups for end user experience - Worked as a Product Owner in SCRUM development methodology- Updated managerial and executive staff on current project progress and timelines- Organized testing scenarios for end users

Worked at a top 3 Insurance IMO (insurance marketing organization) specializing in fixed annuities and life insurance products. Was a part of a medium sized, highly agile, development team fulfilling a Business Analyst role. Tasks including but not limited to: Business discovery including staff shadowing and data mining, Process mapping both present and future state, requirements gathering and mapping, process change proposal. In addition to general business analyst tasks, I was also involved in the onset of a relationship with a technology firm providing e-application software. Implications of this business relationship are huge as the vast majority of insurance applications today are still completed on paper by hand. Continued to work on the project part time from school, tasks include electronic form building and rule generation