Assist store manager and associates in the achievement of a favorable customer shopping experienceLead teams in the planning, implementation, and execution of merchandising and operating initiativesWork with department leaders and associates to identify opportunities in the store, develop timely solutions, and create action plans to ensure implementation of plansAchieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, and other targeted goalsDrive sales by working with department leaders to maximize sales and profits, reduce shrink, and improve each store department's contributionAssist the store manager in store financial performance management including developing budgets and other targeted goals with store associatesUtilize coordinators and other field staff to ensure store departments are achieving sales and profit goals and ensure implementation, and execution of division merchandising plansPromote and support strong relationships with local community organizations in the surrounding area in which the store operatesBuild a proactive and productive relationship with union representatives and business agentsServe as liaison providing feedback to Store Manager, District Manager, and Coordinators on the effectiveness of Division merchandising and operational plans/programsAssist the store manager in the hiring, onboarding, development, and associate relations responsibilitiesReduce turnover and increase retentionProvide timely feedback to department leaders and associates on individual and department performanceAssist with the management of labor and supply costs daily to meet customer service and financial targetsAchieve a satisfactory level of technical and professional skills or knowledge in position and/or related areas; stay current with business developments and trendsEnsure associates and location comply with laws and regulations applicable to the company

Analyzed/Wrote financial sales-labor forecast for $1.1M/week high volume operating unitGained understanding of Merchandising, Operations, and Human Resource functions Improved perishable shrink through inventory management cycling, code dates, and daily dept walksAttended division Shrink University program to address store controllable losses Learned Computer Assisted Ordering processes utilizing balance/709 reconciliations, counts, and scansCollaborated on a team of intern colleagues as part of the enterprise’s Intern Innovation Teams developing centralized processes solutions to improve internal/external onboardingLed improvement in-store technology maintenance coordinating POS system overhauls through KTD/ToshibaEnsured food safety best practices through audit follow-up, temperature monitoring system, and logs

"Fresh for Everyone" That was the idea that Barney Kroger instilled in his company that he founded in 1883 with his life savings of $372 at age 20, approximately $10,000 in today's economy, and has spurred the growth of a Fortune 20 company that is currently one of the largest retailers in the United States with an annual revenue of 148 billion (FY 2022).In my role I will promote candidness and cooperation amongst all departments, cohesively interpret and utilize agile problem-solving methods to meet In-stock criteria in tandem with consumer demand and, comprehensively engage, provide as well as foster a perpetuating customer-centric environment within our store to elicit a positive feedback loop in OSAT metrics and customer sales floor impressions throughout the seasons and periods to come. In these practices, I believe that WE can achieve higher sales quarters, WE can exceed our shareholder's expectations, and WE can provide higher returns on investment to our company, stores, and associates for all of their fortitude, dedication, and earnest work in maintaining loyalty and trust as America's number one grocer.

Enhanced company 5S inventory/internal control practicesCollaborated with staff to Improve store’s Balance On Hand rate from 35% (P6W1) to 59% (P7W4)Wrote sales/labor forecast for $800,000/week upscale target market operating unitPrevented over $5K of shrink through merchandise reclamation best practicesAssisted management in execution of annual FCB inventory yielding (.96) and coordinated store price audit. Corroborated with our division HR department to support talent acquisition initiatives amidst record-high labor shortages.

While working at Menards Inc I was able to learn, acquire and implement the promotion of electrical products, planogramming/merchandising, and inventory management to ensure that our guests were assisted and given purchasing peace of mind second to none in the home improvement industry. I additionally served my sales/customer service role by performing facility maintenance, asset protection, and stocking/inventory upkeep functions that aided in the streamlined operation and management of an emerging fortune company while providing a non-equivocal guest experience.

While working here I performed various electrical, drivetrain, engine, steering, suspension, brake, and tire/wheel repairs. I will continue in the process of learning and acquiring other skill sets on how to repair engine timing, alignment, suspension, transmission, and electronic powertrain repairs to all types of vehicles and a potential ASE certification.It was a wonderful learning experience and pleasure serving the automotive needs and varieties that the Greenwood, IN community and State Route 37 had to offer.

While working here I gained customer service experience through implementing best practices, incorporating my knowledge of the Spanish language to assist customers in need of lingual assistance. Worked collaboratively with my co-workers to ensure that our store remained up to date in maintenance and efficiently delivered the products that our valued customers knew and loved with a smile.