Amazon taught me to be self-motivated and gave me experience as a Team Leader. Half my time was spent developing my own code based engineering project to improve our sites metrics. I gained invaluable experience in python while working with centralized tools. The other half I spent working through varying IT tickets posted in our operation and monitored performance to best lead my team to improvement. My work with Dell Technologies taught me invaluable skills, I had hands on experience fixing internal errors within our clients machines, while also getting to train on our ticketing software for troubleshooting. I was taught how to properly Identify, diagnose, and troubleshoot network issues. I obtained some network troubleshooting certifications there as well. A normal day looked around 30 different tickets I would actively troubleshoot and solve, or if left unresolved I would follow up with them for further diagnosing.At Dream Home Brokers I thrived in a high intensity environment, it taught me a ton of skills for being an Administrative Assistant. I have around 2 years of work experience with SQL, python often made this experience easier. I mastered Excel and Outlook in order to automate tasks and find time in people’s days. I had to constantly adapted to other people’s ever-changing schedules and lives. In my free time studying software engineering and software’s that could assist me in the field. During this time, I mastered using Teams, Microsoft Excel, Jira, and salesforce. As the lead Admin Assistant, I also assisted in any internal issues.