Hunter Roddy Email & Phone Number

Denham Springs, La, Us

Baton Rouge, Louisiana, United States

• Greet clients in a prompt and courteous manner, 100% of the time• Ascertain, listen to, and clearly articulate the clients’ needs and concerns, providing accurate estimatesfor repairs and using a low-key, high-integrity selling method when presenting additional needed services• Work closely with team of technicians to take care of the client in any way possible• Remain current with manufacturer suggestions and specifications, products, services, recalls, andcertifications• Know how to write, keep up with, and close a Repair Order• Handle client concerns to the best of your ability, reaching out to the Service Mangers when needed• Keeps in touch with the client throughout the entire process of their vehicle being in our shop• Understand and implement dealership service processes• Maintain Customer Service Index (CSI) in accordance with dealership standards• Maintain a professional appearance at all times• Exude strong interpersonal, written and verbal communication skills• Maintain honesty and integrity while performing all job duties

New Orleans, Louisiana, United States

• General administration• Personnel administration• Operational administration• Manpower administration• Logistical planner for deployment operations.• Briefed high ranking officials on upcoming deployments making sure they met logistical needs to carryout mission accomplishment.• National Defense Service Medal• Global War on Terrorism Service Medal

Baton Rouge, Louisiana, United States

• Check customers in for regular maintenance, or recommend what needs to be done based off milesand condition of the motorcycle.• Recommend appropriate repairs based off customer concern, and assist techs with diag.• Manage day to day logistics of hundreds of bikes getting serviced.• Schedule appointments for repair, track parts needed for repairs, check new bikes in for the salesdepartment.• Have used bikes serviced for resale and or purchase or trade.• Manage technician times, scheduled hours, and time punches for jobs.• Manage shop supplies for day to day repairs and services.

Baton Rouge, Louisiana, United States

• Managed day-to-day operations• Prioritize customer service managing any issues customers might have and approaching any customerissues with the drive to meet 100% customer satisfactory.• Handle opening and closing of Benny's carwash and Detail• Planned Weekly schedule based off upcoming business and things to get accomplished• Handle preventative maintenance if required• Depending on my work schedule I plan accordingly. If opening I make out my list of all employeescoming into work so I can schedule there work positions for the day and plan lunches accordinglyespecially for minors.• If closing I usually come in at a time where I just pick up from the opening managers schedule. Thenas night gets closer I plan out what needs to get done for close and have the closers get to work whileI make sure things are good and ready to go again for open.• As for day to day business its very fast paced. Not only is Benny's one of the best and busiestcarwashes in the US we also offer an express detail, free vacuum service and many many other things.Employees and the site/store have to be maintained with quick decisions which is why I spend countlesshours training my employees to be as knowledgeable and courteous as I am to be able to excel as staremployees and give the best possible customer service.