Highly skilled in the successful management and implementation of Business and IT projects. Specific experience in the Energy, Government (inc ERC submissions), Emergency Services and Contact Centre Practices. Recent and current, 4 years experience in energy retails implementing programs of extensive regulatory changes including Power of Choice, Reference Pricing, Customer Self Reads, Best Offer Clear Advice Entitlement and the Payment Difficulty Framework. Plus the introduction of product releases earning Qantas points.What can separate me from others is a holistic project approach to deliver complex Business. IT, Financial and Contact Centre perspectives. This approach facilitates a single point of responsibility from initiation to close including; the development of strategy, business case(s), running tenders, requirements, development testing, training and communications through to capitalisation, PIR and close of projects and programs.Price 2 accredited Practitioner, ITIL V2 masters, with some exposure to the Agile methodology.Experienced in procurement (tenders and business cases) for business, technology and commercial construction projects. Niche knowledge of backup power, business planning, budgets and management accounting frameworks i.e. Triple Bottom Line and Balanced Score Card.
Listed skills include Program Management, Stakeholder Management, Management, Change Management, and 18 others.
