Mirakl platform product expert responsible for scoping and technical design of marketplace projects and technical pre-sales.- Support 30+ Mirakl strategic customers across North America, Latin America, and APAC through their SaaS Mirakl marketplace project- Solution architecture workshops, training, & project follow up with Customers & Partners- Identify product opportunities in Mirakl solution to support customers needs and proactive improvements - Lead technical pre-sales workshops-Work cross-functionally to complete and validate RFIs and RFPs- Mentor new colleagues and support during ramp-up- Identify local US/LATAM requirements & coordination with Product Owners to enhance the platform (Taxes, B2B, Shipping, Services, Non-standard Integrations) - Developed and piloted technical workshop plan and materials for Mirakl's newest product, Mirakl Platform for Services- Built internal knowledge-sharing space for Solution Consulting team to drive further collaboration, use case sharing, and improved onboarding

First Solutions Consultant for the CivicRec product (SaaS) that combined the Project Manager, Implementation Consultant, and Software Trainer role into one central project lead.-Lead implementations for 30+ enterprise customers in the local public sector market-Pre-sales presentations to provide deeper product understanding to prospects-Designed implementation workshop materials-Built out the Solutions Consultant role and responsibilities and mentored/onboarded new team members-Supported product team with feedback and technical requirements for product enhancements