Demonstrates and promotes 100% commitment to providing the best possible experience for our guests.Trained in all managerial functions and operations at the hotel level.Ensures all associates are trained and complete required training timely. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.Upholds and drives compliance with policies, rules, and brand standards at the property level.Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and determines whether to escalate to GM as needed.Daily interaction with the guests to identify quality lead generation and assist guests with future travel needsAssists the GM in budgetary control measures, including labor monitoring, room expense control, inventory control and maintaining RevPARInspects guest rooms.Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel.Responsible for managing purchase order process, ordering and receiving products in a timely manner.Assists GM in monitoring cash management, in-house guest balances and direct bill receivables compliance.Assists with hotel sales activities when needed.

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests.Trained in all managerial functions and operations at the hotel level.Ensures all associates are trained and complete required training timely. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.Upholds and drives compliance with policies, rules, and brand standards at the property level.Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and determines whether to escalate to GM as needed.Daily interaction with the guests to identify quality lead generation and assist guests with future travel needsAssists the GM in budgetary control measures, including labor monitoring, room expense control, inventory control and maintaining RevPARInspects guest rooms.Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel.Responsible for managing purchase order process, ordering and receiving products in a timely manner.Assists GM in monitoring cash management, in-house guest balances and direct bill receivables compliance.Assists with hotel sales activities when needed.

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests.Trained in all managerial functions and operations at the hotel level.Ensures all associates are trained and complete required training timely. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.Upholds and drives compliance with policies, rules, and brand standards at the property level.Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and determines whether to escalate to GM as needed.Daily interaction with the guests to identify quality lead generation and assist guests with future travel needsAssists the GM in budgetary control measures, including labor monitoring, room expense control, inventory control and maintaining RevPARInspects guest rooms.Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel.Responsible for managing purchase order process, ordering and receiving products in a timely manner.Assists GM in monitoring cash management, in-house guest balances and direct bill receivables compliance.Assists with hotel sales activities when needed.

Answering questions about a hotel's event options over the phone or via email. Giving potential customers tours of the facilities. Presenting information about service options, including renting sound equipment podiums, tables, chairs and linens. Event planning assistance. Referrals to outside vendors. Handling contracts.Liaising between third-party service providers and other hotel departments. Weekly STAR reports. Top 5 hotel in revenue and Top 10 in GSS in Medallia.

Greet Customers and ask if they need assistance, give differences between brands and opinions on fit, style and appearance.

department, Opened and closed housekeeping, paid invoices for company, bought and stocked supplies for all housekeeping needs such as American hotel and guest supply. Any problems with rooms such as pest was called through Ecolab, Inspected rooms and made sure they were 100% ready to sell for next guest after checkout. Hotel was in top 15% of Room Overall scores in Medallia and in region for room cleaning lessBistro Department, Transition from Bistro 1.0 to 2.0, Ordered supplies and food for bistro such as Goody Goody Liquor, US Foods and Ben & Keith, in charge for any BEO's coming in and made sure for whatever company or group was in Breakfast included was taking care of time ahead, Opened and closed for both breakfast and evening shift, set up meeting rooms for groups, Paid invoices for department