- Team Lead for Analytic and Clinical Project Management Office. - Led multi-team initiative focused on project management standardization, methodology and process improvement.- Connect with cross-team leads, clinical providers and senior execs as needed to ensure timely project delivery.- Led implementations that consisted of 15+ teams to deliver the best solutions for our customers and patients.- Well-versed in the SDLC process lifecycle and project management techniques balancing expectation, deliverables, schedule, costs, and resource allocations.- Manage resource forecasting, external resource budget allocations and contract management for multiple IS teams.- Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.- Coordinate the development and initiation of new or revised applications systems and/or program to meet customer expectations.- Work with various Vendors on a daily basis and acted as a point of contact when needed.- Develop and manage periodic dashboard reports for current programs and projects.- Coordinate and facilitate Leadership and Executive status updates and meetings, as well as ongoing project review meetings.- Develop SharePoint sites for various projects to store project documentation and place of reference for customers.- Developed EMR Project Intake Process that makes the enhancements to our system transparent to our customers.

- Provided Cerner PowerChart support for over 5000+ users including 500+ Providers.- Served as the Project Manager for implementing Cerner PowerChart in multiple Ambulatory and Acute Healthcare facilities.- Proficient with Nuance Dragon Medical dictation applications.- Designed a strategy and rolled out Dragon Natural Speaking Network Edition to all of the Ambulatory locations for Carolinas Healthcare System.- Help coordinate an EMR Data Conversion which included 100 physician offices and 250+ providers.- Created documentation when needed for peers and colleagues to better their knowledge of the application or workflow.- Received various rewards for customer service, hard work and commitment to organization.

· Assisted in daily operations of a Computer Technician including personal computer upgrades and repairs.· Managed inventory in storage warehouse.· Assisted in the major domain migration in 2009.· Provide a high level of customer service to Administration, Doctors, Nurses and patients.· Offered assistance in application support at the Trauma 2 Emergency department.· Assisted in Hardware support and ongoing maintenance.· Responsible in Hardware Support for Bed tracking application (Awarix).· Assisted in projects requiring constant communication and support within team members.· Provided office supply management for the Northeast Information Systems Department