As an analyst at RMS, I enjoy providing consulting services to multiple Table Service and QSR restaurant brands operating in the US and Canada. My typical work week can involve:• Utilizing SQL Server to build and repurpose existing queries for data retrieval and analysis. Queries that make use of various aggregate functions, JOINS, HAVING/WHERE, and temp table/CTE statements to trim and summarize data tables.• Researching and forecasting key restaurant performance trends at the item and store level.• Strategically pricing restaurant menus at the item level utilizing historic and forecasted behavior. Pricing changes that, combined with team efforts, could positively impact revenue from $100,000 to $1MM+.• Cleaning, loading, and maintaining client data using Excel and SQL Server. Includes the effective usage of UPDATE statements & proper WHERE & HAVING filters to correctly change tables utilized in everyday analysis, tables that can have 1000s to 1MM+ rows.• Collaborating with my team to produce client-facing PowerPoint presentations that are informative, succinct, and well-illustrated.• Leading client-facing presentations and answering stakeholder questions.• Assisting with training new team members in general work processes and SQL script-building/logic.By combining data-driven insight with the close collaboration of clientele, I help to provide strategically managed and action-oriented pricing recommendations and business solutions to our serviced brands. Strong knowledge of client menus and operational strategies ensures I help our clients reach the common goal of maximizing profits while maintaining traffic.

• Strategically priced menus at the item-level for QSR and Fast Casual restaurant clientele, maximizing profitability while maintaining traffic.• Cleaned new and maintained existing data utilizing SQL Server and Excel.• Analyzed POS-level data to determine and forecast store and system-level performance trends for QSR and Fast Casual clientele.• Demonstrated ability to learn economic pricing and demand principles as it applies to the restaurant industry.• Collaborated with team members to build client-facing pricing analysis and pricing review PowerPoint presentations.

• Conducted the update of the internal Operations Manual – a manual used by various Living and Learning staff to conduct daily and intermittent housing procedures.• Synthesized and recreated new procedures by examining the previous manual, extrapolating relevant material, strengthening existing policies, and developing new ones. This required team collaboration as well as self-taught, autonomous instruction.• Composed and illustrated the above with meticulous precision to enable seamless instruction for supervisors and co-workers.

• Utilized knowledge of administrative and clerical procedures, including data entry.• Demonstrated principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.• Fostered effective communication standards to enhance productivity and cohesion amongst professional staff.• Created and shared spreadsheets for information processing, utilization, and storage via Microsoft Excel and Word 2016.

This was an elected executive position within my fraternity's chapter:• Organized and lead the fifteen-member weekly executive council meeting which plans and arranges the internal affairs of the fraternity.• Delegated responsibility to each executive council member to uphold their committees, while still taking charge of overseeing each executive member and their committees.• Produced and oversaw the yearly Pursuit of Excellence Program assessment. The PEP is a voluminous document detailing our year of involvement in the various aspects of Greek life.• Remodeled and restructured documentation storage via Dropbox, Microsoft Word, and Excel for increased efficiency in completing future PEP assessment.

This was an elected executive position within my fraternity's chapter:• Coordinated with numerous on and off campus professionals to facilitate educational meetings for the fraternity.• Collaborated with general fraternity members to organize the most meaningful LEAD sessions.• Provided practical and educational knowledge for brothers to make them better students and members of Greek life.