Jenny Hunter Email and Phone Number
Jenny Hunter work email
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Jenny Hunter personal email
Lead-Partner-Deliver. Three words neatly sum up what I love doing.Putting the customer at the heart of what we do and marrying it with business outcomes - it doesn't get better than that. Building organisational capability and practices in customer experience, service design, digital product management and agile delivery are the hallmarks of my past 10 years. It is stimulating, challenging and very, very rewarding. Leading teams of talented payment specialists, product managers and owners, service and UX designers, business analysts, scrum masters, software developers and other technical folk is brilliant. My early years in marketing, communication and sustainability management roles were the perfect background for my current work. I still apply these principles and practices in everything I do. I thrive developing and implementing new programs, working out ways we can do things better and measuring the outcomes. I always seek to work in a role that is different from what I have done before so I expand my knowledge of how the world and people work.Specialties: Stakeholder engagementProgram and product deliveryPayment strategy and payment channelsCustomer experience strategy and programsVoice of customerService designUser experience practice Product strategy and managementBeing agileDigital strategy, leadership and applicationSocial media policy, strategy and implementation, especially TwitterCommunications strategy, management and implementationMarketing strategy and campaign implementationCorporate sustainability strategy and implementationBrand management
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Director Communications, Digital & EngagementParks Victoria Jul 2024 - PresentMelbourne, Vic, Au
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Group Manager Digital Experience Design & PaymentsTransurban Oct 2021 - Jul 2024Melbourne, Victoria, Au -
Head Of Digital Products & Customer ExperienceVicroads Oct 2019 - Oct 2021Melbourne, Victoria, AuWell that went quickly: a 9-month contract turned into a very interesting and rewarding 2 years. It was fantastic to be part of the massive digital transformation program, to set up the design practices and to establish the Voice of Customer program that informed so many improvements. -
Product DirectorService Victoria Oct 2018 - Sep 2019Helping to shape the Victorian Government’s digital innovation platform
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General Manager User-Centred DesignBureau Of Meteorology Jul 2017 - Oct 2018Docklands, Victoria, AuThis role is all about setting up and leading a new program and capability for the Bureau. We've increased our focus on user research and needs, behavioural analytics, agile facilitation, iterative and incremental delivery plus user interaction design and rapid prototyping. We're transforming how the Bureau goes about service design - from helping to inform what are the most valuable services for our users to improving how we design and deliver them. -
Head Of DigitalBureau Of Meteorology Jul 2015 - Jul 2017Docklands, Victoria, AuLed a team of designers and developers to deliver digital solutions that brings weather, climate and water information (and more) to people when they want it, how they want it. The team designed, built and delivered the Bureau's first weather app in 2016 with 4-star ratings, half a million downloads in the first month and almost 3 million users after less than two years with a 99.5% return user rate. We developed the Bureau's first User-Centred Design Framework leading to the establishment of a new division to expand the capability and practice.
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Manager Marketing CommunicationBureau Of Meteorology Oct 2012 - Jul 2015Docklands, Victoria, AuNational role responsible for marketing the Bureau's products and services to many audiences across a variety of channels. Part of the communication leadership team for the Bureau. Lead a professional team of up to 10 staff.
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Industry Liaison And Communication ManagerBureau Of Meteorology Jan 2010 - Oct 2012Docklands, Victoria, Au
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Board MemberCara Inc Nov 2007 - Feb 2011
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DirectorSustainability Works 2008 - Apr 2010AuWork with organisations to develop their sustainability capability - strategy, training, staff and stakeholder programs, communications.Interested in longer term contract and project work. -
Executive Manager Communications And SustainabilityVicsuper 1998 - 2008Melbourne, Vic, AuSuperannuation company with 220,000 members. Leader in integration of sustainability into business strategy. -
Marketing Communications ManagerColonial Investment Management Jan 1995 - Jul 1998
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Marketing OfficerCpa Australia 1993 - 1995
Jenny Hunter Skills
Jenny Hunter Education Details
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Swinburne University Of TechnologyApplied Business -
Monash UniversityBusiness (Marketing)
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Rmit UniversityPublic Relations
Frequently Asked Questions about Jenny Hunter
What company does Jenny Hunter work for?
Jenny Hunter works for Parks Victoria
What is Jenny Hunter's role at the current company?
Jenny Hunter's current role is Director Communications, Digital & Engagement.
What is Jenny Hunter's email address?
Jenny Hunter's email address is j.****@****.gov.au
What schools did Jenny Hunter attend?
Jenny Hunter attended Swinburne University Of Technology, Monash University, Rmit University.
What skills is Jenny Hunter known for?
Jenny Hunter has skills like Strategic Communications, Program Management, Stakeholder Engagement, Sustainability, Marketing Communications, Strategy, Media Relations, Business Strategy, Marketing Strategy, Management.
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