Developed and delivered onboarding and training programs for new Shift Leaders, resulting in a 10% reduction in training time.Managed employee relations, including resolving conflicts and addressing concerns, for a team of 120+ employees, contributing to a 10% increase in employee satisfaction.Conducted performance evaluations and provided feedback to employees to assess performance, identify areas for improvement, and promote employee growth and retention.Fostered a positive work environment through teamwork, communication, and professional development opportunities, leading to a 10% increase in employee satisfaction.Conducted innumerable new-hire interviews to assess candidate suitability and identify ideal fits for various positions, ensuring a strong organizational fit and reducing turnover.Performed employment verification using E-Verify for all new hires to ensure compliance with legal and company standards.Managed onboarding paperwork to streamline the integration process for 25+ new hires, ensuring all documentation was completed accurately and contributing to a positive onboarding experience.Collaborated with the General Manager to implement changes that enhanced operational efficiency and optimized workflows, resulting in reduced stress levels.Delivered a positive guest experience by nurturing the growth and development of new team members and imparting, contributing to a positive work environment.Maintained accurate financial records, including cash drawer, safe counts, and bank deposits ensuring financial accountability.Fostered the development of existing team members through mentorship, guidance, and opportunities for skill enhancement, promoting employee engagement and retention.Conducted meetings with leaders to provide a collaborative environment, fostering a culture of transparency and collaboration.Executed training plans for staff to optimize associate proficiency and improve performance, leading to increased employee confidence.