Hunter S.

Hunter S. Email and Phone Number

Director of Product | B2B Innovation, E-Commerce and Saas platforms @ Blackbox Clarity Group
Boston, MA, US
Hunter S.'s Location
Boston, Massachusetts, United States, United States
Hunter S.'s Contact Details
About Hunter S.

Product Leader with over 10 years of experience and led teams for the past 6 years in developing market-leading products using AI/ML and Agile methodologies. At CVS led multiple teams of ten that have increased customer satisfaction by 10% and increased revenue by $250 million while at CVS. I'm enjoy about creating loved and trusted products that help people every day easier and achieve their goals.Previously, I worked at several health tech companies in a startup environment as a Sr Product Manager, improving products and services for our customers by using advanced analytics, setting up big-data analytical tools (i.e. Hadoop, Power BI, tableau), creating and maintaining Saas Platforms, and onboarding new customers.If you catch me outside of work, I'm out on an adventure with my Swiss Shepherd or at a brwery with my friends listening to a band!I'm currently exploring new opportunities to leverage my AI/ML expertise in building customer-centric products. If you have an exciting role in mind, let's connect!Competencies: AI/ML | Team Leadership | P&L Management | Product Roadmapping | Go-to-Market strategy | Data Analytics | B2B | CRM | API | Azure | AWS | SQL | Agile Methodologies

Hunter S.'s Current Company Details
Blackbox Clarity Group

Blackbox Clarity Group

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Director of Product | B2B Innovation, E-Commerce and Saas platforms
Boston, MA, US
Hunter S. Work Experience Details
  • Blackbox Clarity Group
    Blackbox Clarity Group
    Boston, Ma, Us
  • Heartland Dental
    Director Of Product Management- Marketing Platforms
    Heartland Dental Apr 2024 - Present
    Effingham, Il, Us
  • Cvs Health
    Principal Product Manager (Identity & Access Platforms)
    Cvs Health Oct 2020 - Nov 2023
    Woonsocket, Ri, Us
    -Spearheaded the implementation of a comprehensive account security framework, leveraging IAM principles and best practices; reduced cybersecurity incidents by 30% and ensured compliance with industry regulations on a $6 million budget.-Increased inter-departmental efficiency by 45% by establishing product strategy, KPIs, and process improvements to achieve customer satisfaction.-Coordinated backlog work, develop B2C and B2B platforms, and deliver solutions utilizing SAFE agile methodologies.-Implemented user-sourced reviews as a key feedback mechanism to gather customer insights and improve product offerings; achieved a 10% increase in customer satisfaction and loyalty.-Managed 3 teams of 6 developers to deliver solutions via SAFE agile methodologies that delivered over $250 million in revenue and lowered cost by $60 million.
  • Humana
    Sr Product Manager (Enterprise Data Platform)
    Humana Oct 2019 - May 2020
    Louisville, Kentucky, Us
    -Orchestrated the end-to-end product design process, integrating market data and research insights to develop comprehensive product roadmaps resulting in a 20% increase in new feature adoption rates.-Developed CDP platform for call center applications with automation and smart technologies that cut call times by 22%.-Ensured software deliverables for business owners using SAFE agile methodologies in cooperation with two teams of 10 developers.-Optimized technologies to increase product value for customers through effective product designs, road mapping, and market analysis leading to a 12% reduction in overhead cost.
  • Athenahealth
    Sr Technical Product Manager (Customer Portal)
    Athenahealth May 2018 - Sep 2019
    Boston, Massachusetts, Us
    -Led a team of 10 in conducting extensive market research to identify emerging industry trends and inform product roadmap decisions; resulted in a 30% increase in market share.-Designed a new patient portal, customer platform, and built APIs for integration with third-party systems using Soap and Rest.-Executed a strategic migration project, replacing legacy systems with a modernized network infrastructure, leading to enhanced scalability and an impressive 40% decrease in downtime.-Established a comprehensive pricing metrics framework, including customer segmentation, cohort analysis, and price elasticity modeling; these insights facilitated targeted pricing adjustments and led to a 10% increase in conversion rate.-Deployed strategic marketing campaigns that led to a 30% increase in customer acquisition, driving $2.5M in additional revenue for the company.-Increased performance in velocity by 32% with new agile practices across two teams of developers.
  • Steward Health Care
    Product Manager(Provider Network Systems)
    Steward Health Care Aug 2017 - May 2018
    Dallas, Texas, Us
    -Assessed the economic viability of eight healthcare products through cost and capability evaluation, translating user needs into innovative features and services aligned with marketing strategies for next-generation product development.-Directed daily deliverables for vendor system configurations; leveraging data warehouses, analytics, and vendor APIs; and cultivated a streamlined cloud-based enterprise system while ensuring endpoint security with paths such as SFTP, VPNs, and SSOs with vendors.-Led M&A of over 3,000 providers with development of referral management applications utilizing AWS and Web Marketing Portal with Yext leading to successful integration of more than 2M data points into core systems.-Launched net new data platform for managing provider and insurance data on Salesforce's Health Cloud; managing over 300 million records.
  • Highmark Blue Cross Blue Shield
    Product Owner/ Senior Business System Analyst
    Highmark Blue Cross Blue Shield Jun 2014 - Aug 2015
    Pittsburgh, Pennsylvania, Us
    -I formulated quality business solutions to resolve complex issues, directed software development, and executed data analytics. -Designed, tested, and launched new database system for Blue Cross and Blue Shield self-billing system supporting more than 200 clients within a year.
  • Thermo Fisher Scientific
    Product Owner/Business Analyst (Innovatory Management Systems)
    Thermo Fisher Scientific Jun 2010 - Jun 2014
    Waltham, Ma, Us
    -I drove product development from concept to launch translating product roadmap into well-defined product requirements. Additionally, I implemented e-commerce portals with Lean Just-In-Time technologies. -Achieved 30% in cost savings and improved efficiencies with design and development of mobile application focused on inventory and asset management.-Allocated resources for e-commerce projects up to $100M in support of senior management.

Hunter S. Skills

Management Data Analysis Program Management Leadership Data Mining Product Management Jmp Rstudio Microsoft Excel Business Intelligence Cyber Security Project Management Information Security Event Planning Time Management Project Planning Marketing Strategic Planning Process Improvement Inventory Management Python Customer Service Microsoft Office Software Development Life Cycle Sql Sdlc Agile Methodologies Jira Google Analytics Agile Application Development Scrum Cross Functional Team Leadership Strategy

Hunter S. Education Details

  • Questrom School Of Business, Boston University
    Questrom School Of Business, Boston University
    Cybersecurity
  • Questrom School Of Business, Boston University
    Questrom School Of Business, Boston University
    Data Analytics
  • Boston University
    Boston University
    Project Management
  • West Virginia University
    West Virginia University
    Business Management

Frequently Asked Questions about Hunter S.

What company does Hunter S. work for?

Hunter S. works for Blackbox Clarity Group

What is Hunter S.'s role at the current company?

Hunter S.'s current role is Director of Product | B2B Innovation, E-Commerce and Saas platforms.

What is Hunter S.'s email address?

Hunter S.'s email address is ht****@****ail.com

What schools did Hunter S. attend?

Hunter S. attended Questrom School Of Business, Boston University, Questrom School Of Business, Boston University, Boston University, West Virginia University.

What are some of Hunter S.'s interests?

Hunter S. has interest in Traveling And Goruck, Snowboarding, Video Editing, New Technologies, Camping.

What skills is Hunter S. known for?

Hunter S. has skills like Management, Data Analysis, Program Management, Leadership, Data Mining, Product Management, Jmp, Rstudio, Microsoft Excel, Business Intelligence, Cyber Security, Project Management.

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