Hunter S. Email & Phone Number

Boston, Ma, Us

Effingham, Il, Us

Woonsocket, Ri, Us

-Spearheaded the implementation of a comprehensive account security framework, leveraging IAM principles and best practices; reduced cybersecurity incidents by 30% and ensured compliance with industry regulations on a $6 million budget.-Increased inter-departmental efficiency by 45% by establishing product strategy, KPIs, and process improvements to achieve customer satisfaction.-Coordinated backlog work, develop B2C and B2B platforms, and deliver solutions utilizing SAFE agile methodologies.-Implemented user-sourced reviews as a key feedback mechanism to gather customer insights and improve product offerings; achieved a 10% increase in customer satisfaction and loyalty.-Managed 3 teams of 6 developers to deliver solutions via SAFE agile methodologies that delivered over $250 million in revenue and lowered cost by $60 million.

Louisville, Kentucky, Us

-Orchestrated the end-to-end product design process, integrating market data and research insights to develop comprehensive product roadmaps resulting in a 20% increase in new feature adoption rates.-Developed CDP platform for call center applications with automation and smart technologies that cut call times by 22%.-Ensured software deliverables for business owners using SAFE agile methodologies in cooperation with two teams of 10 developers.-Optimized technologies to increase product value for customers through effective product designs, road mapping, and market analysis leading to a 12% reduction in overhead cost.

Boston, Massachusetts, Us

-Led a team of 10 in conducting extensive market research to identify emerging industry trends and inform product roadmap decisions; resulted in a 30% increase in market share.-Designed a new patient portal, customer platform, and built APIs for integration with third-party systems using Soap and Rest.-Executed a strategic migration project, replacing legacy systems with a modernized network infrastructure, leading to enhanced scalability and an impressive 40% decrease in downtime.-Established a comprehensive pricing metrics framework, including customer segmentation, cohort analysis, and price elasticity modeling; these insights facilitated targeted pricing adjustments and led to a 10% increase in conversion rate.-Deployed strategic marketing campaigns that led to a 30% increase in customer acquisition, driving $2.5M in additional revenue for the company.-Increased performance in velocity by 32% with new agile practices across two teams of developers.

Dallas, Texas, Us

-Assessed the economic viability of eight healthcare products through cost and capability evaluation, translating user needs into innovative features and services aligned with marketing strategies for next-generation product development.-Directed daily deliverables for vendor system configurations; leveraging data warehouses, analytics, and vendor APIs; and cultivated a streamlined cloud-based enterprise system while ensuring endpoint security with paths such as SFTP, VPNs, and SSOs with vendors.-Led M&A of over 3,000 providers with development of referral management applications utilizing AWS and Web Marketing Portal with Yext leading to successful integration of more than 2M data points into core systems.-Launched net new data platform for managing provider and insurance data on Salesforce's Health Cloud; managing over 300 million records.

Pittsburgh, Pennsylvania, Us

-I formulated quality business solutions to resolve complex issues, directed software development, and executed data analytics. -Designed, tested, and launched new database system for Blue Cross and Blue Shield self-billing system supporting more than 200 clients within a year.

Waltham, Ma, Us

-I drove product development from concept to launch translating product roadmap into well-defined product requirements. Additionally, I implemented e-commerce portals with Lean Just-In-Time technologies. -Achieved 30% in cost savings and improved efficiencies with design and development of mobile application focused on inventory and asset management.-Allocated resources for e-commerce projects up to $100M in support of senior management.

Master Of Science In Information Systems (Msis), Cybersecurity

Master Of Business Administration (Mba), Data Analytics

Graduate Certificate In Project Management, Project Management

Bachelor Of Science - Bs, Business Management