Collaborated with the Board of Directors and HR leadership to implement impactful transformation programs to unify the operating model and strengthen corporate culture to align with and support the business strategy.• Reform and foster the desired culture – VNG’s “DNA signature”• Standardised talent acquisition, assessment, management & planning methodology for the companyDesigned and delivered internal training programs.

Led a team of up to 20 members to steer talent acquisition to drive business success: o Spearheaded hiring plans and budgets, ensuring cost-effectiveness while meeting critical talent needs. o Defined clear hiring standards that attract top performers aligned with business objectives. o Optimized the recruitment process by streamlining screening, assessment, and service management, boosting efficiency. o Implemented robust recruitment metrics to track performance, conduct data-driven decision-making, and benchmark success against industry standards. o Filled key positions and led initiatives like young talent programs, fostering a strong pipeline for future growth. o Empowered a talented recruitment team through effective leadership and guidance, maximizing their capabilities.

Played a vital role in supporting the business in human resources management and employee relations activities, ensuring legislation was adhered to and that personnel were used in the most effective manner for both the company and the employee.• Recruitment & Talent Managemento Reviewed job requirements to ensure an understanding business’s needs.o Advised managers on recruitment and selection in line with policy and best practice.o Worked with line managers to design job descriptions and competency-based interviews.o Supported line managers in competency-based interviews.o Worked with the Head of HR to review recruitment and selection methods and propose changes for improvement.o Produced recruitment statistics and monitored Return on Investment.o Designed succession plans for key talents and key job positions.• Employee Relationo Played a role as 1st contact point for employees & line managers and an HR communicator on all HR matters.o Planned & led employee activities such as YEP, Football Tournament, Morning Talk, team building…• HR managemento Implemented HR programs such as Performance Management, Annual Health Checks, and Salary reviews…

OD Role:• Spearheaded a comprehensive HR transformation, implementing innovative programs like competency evaluation, performance management, and 360-degree feedback.• Empowered employee growth through development and career planning initiatives, aligning individual aspirations with organisational goals.• Architected an optimised organisational structure and robust succession plan, ensuring long-term business continuity and leadership development.• Cultivated a collaborative culture through cooperative initiatives, fostering teamwork and employee engagement.• Streamlined HR processes by implementing an Employee Self-Service (ESS) system, enhancing efficiency and employee satisfaction.HRBP Role:• Partnered strategically with department heads to optimise staffing costs and HR management practices.• Provided expert HR guidance on recruiting, employee relations, and operational activities, ensuring compliance and best practices.

Developed and implemented nationwide Training & Development programs.

Supported all HR-related duties, such as recruiting, training, employee profiling, and organizing company events.