Utilizing advanced project management tools to visualize and efficiently manage intricate business processes.Collaborating cross-functionally to implement streamlined project workflows, enhancing operational efficiency.

• Followed internal and external Quality Management System to test mobile (iOS and Android) and web applications and embedded systems.• Identified, analyzed and reported defects on Jira/Bitbucket; participated in debugging and troubleshooting and verified fixes; developed and maintained automated testing by Calabash and Appium using Ruby; managed testing builds on Github.• Generated detailed test plans and test cases based on technical design documents; prepared documents for verification.• Executed manual testing following test cases to validate apps’ functionalities and data restore on AWS DynamoDB.• Set up the testing environment for private servers; validated software development tools and developed validation protocols.• Worked within the Agile Scrum methodology for different projects at the same time; collaborated closely with clients, developer team, and design team; demonstrated the weekly last build for clients and provided feedbacks to internal teams.• Developed the internal auditing documents for the Quality Management System to meet the requirements of ISO 13485 and FDA QSR 820.

 Pre-processed the data from ETAS and identified the root causes of the long after-sale service cycle time by using Fish-bone Diagram. Conducted data analysis on each component and subsystems using both statistical models and system reliability tools, such as FMEA, fault tree diagram and physical acceleration model. Cut the after-sale service cycle time from 45 days to 23 days and saved around 1500 euros per service in the future.

 Developed algorithms using Microsoft Access and VBA to simulate the functions of the timekeepers. Efficiently communicated and cooperated with internal and external parties to better understand client’s needs; produced results that are precisely aligned with the conditions for satisfactions. Improved the overall calculation accuracy from 33% to 75% and decreased the processing time from 40s to 1s.

 Collaborated with 4 MBA students to provide consulting services to Mainstreet Investment. Evaluated current business strategies and provided future recommendations on the post-acute healthcare market by implementing benchmarking and SWAP analysis. Presented the progress, research results and proposals to VP and other board members in weekly meetings.

•Ensure accurate understanding of professor’s requirements through excellent communication skills; responsible for homework grades of 85 students.•Accurately record course grades, organize grade sheets and efficiently post grades to website.

• Contribute to Chevron Corporation’s “Emulsion Stability” project; prepare formal paper.•Imitate oil-in-water emulsion in the lab by using cyclopentane and water; devise the stability of emulsion and the interactions of the particles within an emulsion, and use the sonication machine and dynamic light scattering to reduce size of particles.•Augmented “Chemical Reaction Simulation and Thermodynamic Balance” project; devised chemical reaction model for manufacturing ammonia under different conditions.•Effectively communicate with professors and graduate mentors.

•Assisted students in comprehension of physical law through the use of Python; utilized previous experiences in determining students’ perspective.•Ensured safe lab environments; coordinated with graduate teaching assistants and professors.