Hurais Rais Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Compiling trust account invoices and maintaining general ledger entries on a regular basis
• Checking quarterly GST figures for BAS ensuring correct account and tax codes were allocated to all expenses and fixing any errors found to minimise GST liability.
• Boosting commission revenue by using Excel to create and update reports to check commission rates for all new cases accurately.
• Generating statements using QRM to process invoices and bills in Xero on a monthly basis.
• Completed month end tasks such as checking invoices to ensure correct allocation to appropriate accounts, verifying commission rates for payments received, processing all ad-hoc invoices that are not invoiced and.

Ashwood, Melbourne

• Supervise up to 20 staff members and prioritise tasks to achieve daily targets such as limiting stock loss, customer complaints and theft prevention
• Draft and match invoices for customer accounts with a meticulous attention to detail and reconcile cash takings at close of shift by counting tills, banking and other administrative tasks
• Showcase exceptional sales and customer service skills in a fast paced, service driven environment proven by achieving 89% on a customer satisfaction survey
• Exhibit professional and decisive attitude with the ability to work under pressure by working in a managerial role, dealing with internal and external stakeholders on a daily basis
• De-escalate and resolve customer queries in line with store policy, receiving positive feedback for negotiation and mediation skills

Melbourne, Australia

• Gathered a log of customers to monitor balances and pursued the collection of outstanding amounts from debtors by making outbound calls regularly, which reduced accounts receivable turnover from 30 to 21 days.
• Organised all financial records on a spreadsheet including sorting and reporting purchase receipts, invoices, accounts payables and receivables and P&L statements.
• Prepared monthly journal, general ledger and bank reconciliation reports for clients maintaining 100% accuracy.
• Assisted in formulating quarterly BAS and arranged payments ensuring all payments and information were up to date.
• Engaged in marketing campaigns that increased number of clients by 5 new investment and financial planning clients per month
• Re-engineered client communication process which resulted in improved response times by 75% and unparalleled client relationship.

Melbourne, Australia

• Devised month-end reports, cash reports and completed daily banking and receipting.
• Enhanced data entry processes by compiling information in a spreadsheet reducing data entry and storage costs and paperwork by 20%.
• Tracked all spending against approved requests making sure all costs were allocated to correct cost codes and liaised with management to fix any reconciliation items identified.
• Developed marketing content such as social media posts, fliers and articles by analysing market trends and current competition, improving sales and web attention by 30%.
• Managed client enquiries at reception, via email and on telephone calls by utilising strong communication and interpersonal skills to deliver a high level of customer service.

Ca

Provisional Membership

Bachelor Of Commerce (B.Com.), Accounting And Finance

Activities and Societies: Active Member of Deakin Commerce Society, Volunteered as a Mentor for International Students, Actively played.