Tasked with ensuring the safety of over 200 brothers by establishing a culture of accountability, engaging in conflict resolution, and maintaining communication with the University of Florida

- Informal team leader of 40, responsible for coordinating and executing the resident move-in logistics. Provided concierge services designed to efficiently transport resident’s belongings and proactively implemented the COVID-19 safety protocols.-Served as a liaison for the family and supplied information on the local area, while taking the initiative to resolve any concerns that surfaced during the process. My service mindset put parents at ease and generated a volume of complimentary reviews.