- Create and manage virtual servers in VMWare ESX, create clones and templates/images for deploying VMs- Configure and maintain Veeam backup operations For VMWare.- Perform patch management via Manage Engine Desktop Central and ensure Windows servers have latest approved patches.- Developed many automation scripts to resolve or workaround limitations and issues.- Resolved problems, improved operations and provided exceptional service.- Implemented new services, like desktop… Show more - Create and manage virtual servers in VMWare ESX, create clones and templates/images for deploying VMs- Configure and maintain Veeam backup operations For VMWare.- Perform patch management via Manage Engine Desktop Central and ensure Windows servers have latest approved patches.- Developed many automation scripts to resolve or workaround limitations and issues.- Resolved problems, improved operations and provided exceptional service.- Implemented new services, like desktop management and MDM, asset management and privileged password management.- Introduced software and MSI packaging and created a majority of silent installable packages.- In depth experience and knowledge of Active Directory, Exchange, VMware, SCCM, SCOM, WSUS and AD Group Policy.- Excellent Windows server skills in the areas of domain architecture, TCP/IP, DNS, DHCP, availability, scheduling, certificate authority and replication.- Perfected a Windows deployment environment with universal images on different hardware profiles, installable via PXE protocol in multiple office branches across the region.- Install and Maintain a Hyper-converged infrastructure running on Nutanix.- Implemented a container host running Docker managed with Portainer, which serves several business-related containers. Show less

1- Responsible for supporting VIVA's Blackberry servers BES5.0 and BES10.2- Troubleshooting blackberry issues affecting user's smart phones.3- Build and test BES5 and BES10 test environments.

Desktop and servers management and support

1- Configure, build, and support the System Center Configuration Manager systems.2- Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.3- Apply software updates (patch) servers and workstation.4- Build server operating systems images appropriate to meet the requirements of various projects.5- Assist with the research and evaluation of new third-party applications, hardware and services.

1- Repair PCs and recover from hardware or software failures.2- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.