Huseyn Valiyev Email & Phone Number

Singapore

• Monitored system performance and health, including checking log files anddatabase usage. As a result, reduced system downtime by 30% and increased overall system performance by 20%.• Managed and resolved user access and permission issues.• Troubleshooted and resolved issues with reports, dashboards, and workflows.• Reviewed and managed data storage• Created and managed data backups and disaster recovery plans• Configured and managed integrations with other systems and applications• Conducted user training sessions and created user documentation.• Evaluated and implemented new Salesforce features and updates.• Communicated with stakeholders regarding Salesforce changes, updates, and maintenance.• Monitored and configured data quality and data security. Data mapped, duplicated management and exported/imported data using Data Loader.• Configured security settings, including login hours and Ip restrictions.• Created and managed Workflows and approval Processes. Successfully streamlined processes, resulting in a 45% reduction in manual tasks and a 30% increase in approval efficiency.• Used tools such as Flow to build automations within Salesforce.• Implemented the data-integration between Salesforce and SAP, so that once the request is being approved in the Salesforce, it will be also sent to the SAP using MuleSoft.• Worked with management, created, and managed complex workflow rules, data validation, and triggers.

• Collaborated with the sales team to create customized reports and dashboards. • Implemented a data quality management process, which helped to clean out duplicate and outdated data. • Automated business processes using Salesforce tools such as Process Builder, Workflow rules and Flows. • Created fields, page layouts, custom objects, and workflows. • Created and managed user profiles, roles, and permission sets. • Ensured proper access control to users and data. • Built and managed Custom Reports and Dashboards. • Implemented the Hands-on Sales to automate tasks and streamline the sales for the agents’ using features like sales cadence and lightning dialer. • Developed a similar page on intranet for non-Salesforce users to submit the case through HTML, once the visual force page was created in Salesforce. • Created Lighting Apps combining Lighting Design System, Lighting App builder and Lighting Component features. • Wrote SOQL, SOSL, Aggregate, Relationship queries in apex classes, triggers to retrieve optimized data from sObjects. • Designed custom Lightning components to display the various cross-object information for approval process screens. • Built the approval processes management system so that the user can see all the requests in one screen.