Creating a new mobile carrier for NGOs and Media

Lead global team of Devops and Security Engineers. Provide technology direction for AWS, CloudFlare, and other infrastructure providers. Implement IT security best practices.

Participate in building new versions of our software productsParticipate in managing AWS Infrastructure with TerraformParticipate in troubleshooting and incident managementMaintain and enhance our continuous deployment systemMaintain and enhance our Docker-based container services on the AWS platformParticipate in performance and security reviews, including fixes where neededMaintain and enhance our automated testing infrastructure Support developers in maintaining and enhancing their development environment

Aided Sales in selling Sysdig's container monitoring and security software throughout the Southeast and Mid-Atlantic regions in the US. Supporting strategic sales opportunities with account teams;Closely following industry trends and trajectory to shape product priorities; and regularly evangelizing Sysdig solutions and roadmaps.

Design and implement solutions for customers worldwide. Participate in pre-sales technical architecture and informational meetings. Follow the customer throughout the sales lifecycle. Create design documents. Present at meetups and conferences.

* Consulted with Nonprofits, NGOs and Governments to generate IT solutions for social impact. * Managed projects, client relationships and internal business practices.* Clients included: ** ATI.tn: Worked with Tunisian Internet Agency give the public access to the filtering servers used by the Ben Ali regime. This helps Internet Freedom Activists to see the tools and techniques that repressive regimes use to suppress free speech on the Internet. ** Lake Tanganyika Floating Health Clinic: Designed a solution allowing ultra-rural health clinics in Tanzania to automatically report their medical records to the central authorities. A small server ran a medical records system and used an HF radio to transmit data back. ** Qatar Foundation International: Designed hardware and software for the Mapping the Mangroves (http://mappingthemangroves.org) project. This project promotes STEM education by teaching high school children about building wireless sensor networks, programming microcontrollers and electronics. The sensor networks are deployed in Mangrove forests in Qatar and Costa Rica and provide near real-time data on the health of these forests. ** GreenHost: Built a satellite security lab. Using the latest Software Defined Radio technologies to monitor and screen satellite communications for security weaknesses.* Corporate Infrastructure: Used Docker, Chef and Ansible to manage infrastructure based on Google Compute Engine and Hetzner servers.* Created internal structures and management tools using Python and JavaScript.

Tethr was a company dedicated to creating a product that would allow journalists, community organizers, crisis responders and municipalities to work online, regardless of the state of the infrastructure around them. The product utilized existing technologies (Linux, Satellite Communications, etc) in new ways. We also began working on a "humanitarian cloud" to allow humanitarian organizations and NGOs access to inexpensive and secure cloud resources on demand.* Directed product design and development* Managed strategic partnerships with hardware manufacturers, satellite providers, mobile phone providers, hosting providers, software developers and designers.* Built a business plan and go to market strategy for the product.* Designed a secure cloud architecture using OpenStack and 1000 nodes distributed over 3 datacenters.

* Ushahidi Trusted Developer* Manage and contribute technical services to Crowdsourced crisis response mapping sites.* Develop new software and hardware for aiding in crisis response.

Managed development teams, architected and implemented scalable web infrastructure. * Clients included: ** Values of N – Defined comprehensive infrastructure, identified scalability issues, researched new technologies** Platial – Designed requirements and scaling points for the company’s growing infrastructure** Inveneo – Coordinated a large team of volunteers to deploy wireless networks to support victims of Hurricane Katrina. Managed donation and distribution of over $750k in technology and telephone services

* Built a 50 node cloud using OpenStack. * Created designs for network, storage and datacenter infrastructure required to support over 500 internal and external users all over the world.* Ran over 2000 virtual machines running on 50 nodes using 150TB of storage.

Head of operations. Safecast is global nonprofit providing access to open sensor network data, software and hardware. Focused on monitoring radiation levels in Japan in the wake of the 3/11 earthquake and nuclear emergency.

Took this small IT consulting firm in Portland, Oregon to the next level by introducing new sales strategies and new products.* Provide leadership and technical direction for a growing mid- market technology services firm.* Oversaw the sales of over $250,000 in licenses of NetSuite ERP, Switchvox PBX and IT hardware.* Worked with C-level executives in mid-sized companies to define their overall IT strategy and drive future purchases.* Oversaw the installation and configuration of Asterisk-based call centers with over 500 concurrent users and calls in Canada and the US.* Managed the development of a hosted cloud backup service hosting 10 terabytes of backups* Implemented and administered our in-house instance of NetSuite ERP.* Managed the implementation of NetSuite for a large chemical company based in Portland.* Perl, Python and Ruby scripts for systems management.* Designed network infrastructure using Juniper and Cisco hardware for major clients in the Portland, Oregon area.

* Worked with Fortune 500 companies and Federal Government customers to resolve issues and provide guidance on future deployments.* Drove customer problems to resolution on NetApp enterprise storage hardware and software* Contributed technical articles to internal and external knowledge base* Defined processes for working with Federal Government and high-security customers.

Managed infrastructure for Bing.com, one of the largest search engines on the Internet.* Managed and maintained up to 250,000 servers for the largest single cloud of Windows servers in the world* Diagnosed and corrected large-scale application and server problems through resolution* Designed next generation of network and hardware architecture* Wrote scripts in Perl and Python for management of critical infrastructure* Worked with the Network Engineering team to implement new architectures and troubleshoot major problems.

* Managed large Oracle AR/AP system.* Designed and implemented new backup infrastructure based on NetBackup, Hitachi storage, Brocade switches and Cisco network hardware.* Wrote Perl and Ruby management scripts.

Managed infrastructure for MLB.com.* Sun System Administration and Architecture.* Symantec Veritas storage systems.* NetBackup backups.* Perl and Python scripting.

* Clients included AT&T Wireless, HP, Mitsubishi Electronics, Cranel, POP.com, Dreamworks SKG. * Managed team of up to 15 System, Network and Database Administrators in a large Internet implementation project. * Researched and designed solutions for connectivity, co-location, hardware, and software for an Internet implementation project. * Installed and configured Linux machines as Web, Database and infrastructure servers. * Installed and configured Cisco switches, routers, and VPN concentrators.* Configured and tuned NetApp filers.* Provided Oracle 7, 8 and 8i Database Administration Support.* Maintained operation of Veritas NetBackup on Oracle 8, Oracle 8i, Informix and Sybase servers.

Deployed at Lucent Technologies. System Administration