Ozpak is a turkey based entity, entered into an agreement with Lahore Waste Management Company for solid waste collection, its transportation, mechanical & manual sweeping services of Lahore city.Being responsible and accountable for completing daily work and ensuring compliance with the client's requirement. Attendance of personnel, Team management and Allocation of duties, General discipline, Inspection of equipment and substances prior to work, Field inspection, Resolving on-time issues in coordination with maintenance department. Reports Making, Keeping records, Highlighting issues, Fraud controlling, Reporting vehicles maintenance, Managing sick and annual leaves in a way that sufficient staff will be available on public holidays and on special occasions.Interacting and coordinating with team to maintaining safe and healthy environment, Educate them and provide training wherever is necessary to complete the task in an efficient manner.

Zong, a china mobile company is a Pakistani mobile network operator headquartered in Islamabad, which offers voice and data services ranging from postpaid and prepaid plans, 2G, 3G and 4G services, mobile banking to fixed telephony.Facilitating customer upto the maximum level of satisfaction by Active listening, Strong communication, Helping attitude, complete system knowledge, providing services as per SOPs and professional behavior.Meeting personal and team targets within the deadline. Maintaining KPIs, Managing team and time, Motivating and Encouraging the team to maintain quality services.Responsible for guiding, coaching and training team members to understand new products and articles in order to achieve there personal and as well as team targets and to maintain the top position among the other teams.

Damsel was a local well-known ladies boutique located in Lahore city, which offers a wide range of verity and style for women of all ages. Worked in retail and as well as in whole sale market.My job includes, Keeping record of the valuable customers in order to build a long term relationship with them, informing them when new products and promotions are being introduced. Displaying the articles that are fresh, sensational and eye catching to attract more customers. Keeping the work environment safe, healthy and clean. Maintaining stock, ensuring that the minimum stock is kept in the store, Dealing with suppliers and the customers in order to ensure that right products are being bought, their quality, quantity, payment, terms and return policy.Doing Sales Analysis month wise, season wise and on special occasions. Guiding and training of the staff, how to deal with the customers and resolving there other work related issues.

Sky BPO is a international call center, which are basically dealers of Bell Canada & amp, solo mobility and are also dealing in several different campaigns such as UK survey and Australian campaign. As a CSR, my job includes,Customer facilitation up to maximum level of satisfaction, Actively listening to customer complaints, understanding the exact problem and guiding accordingly, Communicating with concerned department, raising the issues timely in order to get the solution for resolving the query, Providing solutions to clients against their problems by having perfect products knowledge, Meeting the assigned targets within the deadlines.