Be responsible for supporting business and operations divisions on automating processes using technology. Work closely with the Managing Director to manage new product development, modifications to existing products, upgrades and enhancements. Assist in managing various operational matters pertaining to Information Security.

IT department of Expolanka Holdings was formed as ITX360 (Pvt) Ltd. It is a fully owned subsidiary of Expolanka Holdings PLC. Under ITX360 I am responsible for handling outsourced IT Services for Line Companies such as Expolanka Freight (Pvt) Ltd, Classic Travel (Pvt) Ltd & UCL Logistics (Pvt) Ltd. and External clients such as Food and Agriculture Organization of the United Nations and UNICEF.Responsible for the Network, Systems of the locations. Implementing new systems, coordinating… Show more IT department of Expolanka Holdings was formed as ITX360 (Pvt) Ltd. It is a fully owned subsidiary of Expolanka Holdings PLC. Under ITX360 I am responsible for handling outsourced IT Services for Line Companies such as Expolanka Freight (Pvt) Ltd, Classic Travel (Pvt) Ltd & UCL Logistics (Pvt) Ltd. and External clients such as Food and Agriculture Organization of the United Nations and UNICEF.Responsible for the Network, Systems of the locations. Implementing new systems, coordinating with System, Projects & Enterprise Application team. Managing Office 365 user accounts, OS and Office deployments, Server backup, Maintaining Contracts with Vendors. Being a team lead, manage support engineers in other entities. Training team members & users. Show less

Promoted as the Senior Executive. Responsible for Complete Systems & Support services for one of the Main Line Companies (Expolanka Freight (Pvt) Ltd). Services including, IT Operational Support, Device Management & Support, Software Application Management & Support, IT Procurement Management & Support, Facility Management & Support, Board Rooms & Meeting Rooms Management, Backup & Recovery. Managing Support Team for Expolanka Freight.

Offer Complete Systems & Support services for one of the Main Line Companies (Expolanka Freight (Pvt) Ltd). Services including, IT Operational Support, Device Management & Support, Software Application Management & Support, IT Procurement Management & Support, Facility Management & Support, Board Rooms & Meeting Rooms Management, Backup & Recovery

Working on Roster Basis, Morning, Mid & Night Operations, Following up the routine IT System Operations Check List which includes Automated Bank Transactions, DR Site health Checkup, Live DB Backup & Archive, Day-End DB Operations, Monitoring Automated Processes and 24/7 ATM Monitoring

Day-to-Day IT Operations such as Troubleshooting, assisting users, Internet and Wi-Fi management, VPN management, ERP management, Database management.

Sunrich Confectionery Private Limited alias Sunrich Biscuits initiate it's sales operation in 2008 when I joined the team. It was a fresh office where I had to implement a small scale computer network environment with 1 Server and 10 Clients. And gradually developed the network with several services when required. After 3 months I developed the network to contain with Internet Services, Print Services, Software Firewall and a small Scale In-House Developed MIS designed through Office… Show more Sunrich Confectionery Private Limited alias Sunrich Biscuits initiate it's sales operation in 2008 when I joined the team. It was a fresh office where I had to implement a small scale computer network environment with 1 Server and 10 Clients. And gradually developed the network with several services when required. After 3 months I developed the network to contain with Internet Services, Print Services, Software Firewall and a small Scale In-House Developed MIS designed through Office Applications. Show less