• Monitoring and maintaining the company's network infrastructure.• Implementing and managing data backup procedures to protect important student and company data.• Promoting cybersecurity awareness among students and staff, including best practices for password management andavoiding phishing scams.• Providing excellent customer service to students, addressing their technology-related concerns promptly andprofessionally.• Fostering positive relationships with students, staff, external partners and gathering feedback from students and staffto improve IT support services.

• Grew business and sales through online marketing and fitness-related events.• Met and exceeded projected sales goals.• Recommended and helped customers select supplements based on their needs.• Maintained inventory and placed orders efficiently.• Demonstrated strong customer and service-orientation.