• Ran software programmes and altered assumptions using specialist software, namely RA MoSes, in which runs of the inflations curves were started. • Created a step by step guide on how to start these runs of the inflation curves on RA MoSes. • Practiced out actuarial examination questions, and was introduced to Solvency II, the latest EU directive at the time, by which the company had to adjust to in order to reduce risk of insolvency.• Feedback: “demonstrated a good attitude to work, would make a strong member of any Actuarial department”

• Used Microsoft Office, confidently creating and modifying spreadsheets on Excel, to store information about the clientele as well as commodities. • Demonstrated initiative to approach and support clientele when it was necessary, using my communication skills. • Honed my organisational skills to be the bookkeeper, recording the transactions and the details of the customers.

• Maintaining and organising the company filing system• Answering incoming calls• Undertaking general office tasks in the time allocated.• Required to troubleshoot any technical issues that were raised by customers using property software programmes.• Gained experience in the design, development and marketing of third party client websites.• Feedback: “excellent impression, working at a high level with minimal supervision”