Hussain Ali

Hussain Ali Email and Phone Number

Senior Customer Success Manager @ Amadeus | Airlines, PSS @ Amadeus
madrid, madrid, spain
Hussain Ali's Location
Dubai, United Arab Emirates, United Arab Emirates
Hussain Ali's Contact Details

Hussain Ali work email

Hussain Ali personal email

About Hussain Ali

Hussain Ali is a Senior Customer Success Manager @ Amadeus | Airlines, PSS at Amadeus. He possess expertise in business process, test planning, requirements analysis, quality center, airlines and 44 more skills. Colleagues describe him as "Hussain performed excellent in an onshore offshore setup supporting a large german airline in a multi year IT transformation. Hussain always delivered excellent value and built up a tremendous knowledge about airlines, airline business processes and especially airline IT systems."

Hussain Ali's Current Company Details
Amadeus

Amadeus

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Senior Customer Success Manager @ Amadeus | Airlines, PSS
madrid, madrid, spain
Website:
amadeus.com
Employees:
13818
Hussain Ali Work Experience Details
  • Amadeus
    Senior Customer Success Manager
    Amadeus Oct 2023 - Present
    Singapore
  • Amadeus
    Customer Success Manager
    Amadeus Jan 2023 - Oct 2023
    Singapore
  • Amadeus
    It Solution Manager
    Amadeus Oct 2017 - Mar 2023
    Singapore
    Hussain supports three major airline account in the region to support them on their strategic objectives, challenges, and operational priorities with relevant Amadeus IT solutions.• Develop and manage customer relationships as part of the Account Management team.• Discuss with airline teams on their new requirements, pain points, and ensure implemented product capabilities are fully understood and are optimally configured.• Lead scoping workshops, product presentations and involve experts on advanced engagement.
  • Amadeus It Group
    Implementation Manager
    Amadeus It Group Dec 2013 - Sep 2017
    Bengaluru Area, India
    Hussain set up and lead the implementation team to support regional APAC customers on various products implementation.• Provide functional and technical support for interface solutions including scoping, finalize architecture, data-mapping, API documentation, and examples, etc.• Project management and support team members on complex project phases and issues.• Knowledge capitalization by industrializing team deliveries and introducing services offering.
  • Amadeus It Group
    Implementation Analyst
    Amadeus It Group Sep 2012 - Nov 2013
    Singapore/ Jakarta, Indonesia
    Hussain worked on the Garuda Indonesia airline IT migration project to the Amadeus Altea Platform. • Actively engaged with airline teams to discuss their requirements and pain points, lead scoping workshops, product presentations, and involve relevant Amadeus stakeholders on advanced engagement.• Actively engaged with airline teams to ensure Amadeus implemented product capabilities are fully understood and are optimally configured as per their business process.• After successful migration, collaborated with various internal teams to ensure a smooth handover to Account team.
  • Niit Technologies Limited
    System Analyst
    Niit Technologies Limited Oct 2010 - Aug 2012
    Hong Kong
    Hussain worked in Cathay Pacific's IT migration project to the Amadeus Altea Platform. He was part of the Business Process Test (BPT) team working closely with the business user to validate the new IT platform and the new process meets their requirement.
  • Accenture
    Lead Functional Analyst
    Accenture Jul 2010 - Sep 2010
    Pune
  • Accenture
    Functional Analyst For Lufthansa Airways
    Accenture Nov 2007 - Jun 2010
    Frankfurt Am Main Area, Germany
    Consultant for IT migration project of Lufthansa Airlines to Amadeus Altea Passenger Service Platform. Hussain worked on Central Ticketing and Electronic Ticketing milestone for Business Readiness team; which was responsible for functionality of new system.
  • Accenture
    Test Analyst
    Accenture Sep 2006 - Aug 2008
    Mumbai, India
  • Accenture
    Junior Software Engineer
    Accenture May 2005 - Aug 2006
    Mumbai, India

Hussain Ali Skills

Business Process Test Planning Requirements Analysis Quality Center Airlines Business Analysis Business Requirements Software Project Management User Acceptance Testing Sdlc Test Cases Test Automation Test Management Requirements Gathering Hp Quality Center Team Management Agile Methodologies Web Services Data Migration Amadeus Systems Analysis System Testing Manual Testing Quality Assurance Regression Testing System Integration Testing Scrum Software Quality Assurance Analysis Functional Testing Functional Specifications Software Development Life Cycle Business Process Design Project Delivery Defect Tracking Qtp Agile Testing Test Strategy Agile Project Management Onshore Offshore Coordination Airline Ticketing Airline Reservations Business Process Testing Passener Service System Team Mentoring Soap Ui Gap Analysis Requirements Management Integration Testing

Hussain Ali Education Details

  • Pandit Ravishankar Shukla University, Raipur
    Pandit Ravishankar Shukla University, Raipur
    Comp. Sc.
  • Holy Cross Byron Bazar, Raipur
    Holy Cross Byron Bazar, Raipur
    Maths, Physics, Chemistry

Frequently Asked Questions about Hussain Ali

What company does Hussain Ali work for?

Hussain Ali works for Amadeus

What is Hussain Ali's role at the current company?

Hussain Ali's current role is Senior Customer Success Manager @ Amadeus | Airlines, PSS.

What is Hussain Ali's email address?

Hussain Ali's email address is hu****@****ail.com

What schools did Hussain Ali attend?

Hussain Ali attended Pandit Ravishankar Shukla University, Raipur, Holy Cross Byron Bazar, Raipur.

What skills is Hussain Ali known for?

Hussain Ali has skills like Business Process, Test Planning, Requirements Analysis, Quality Center, Airlines, Business Analysis, Business Requirements, Software Project Management, User Acceptance Testing, Sdlc, Test Cases, Test Automation.

Who are Hussain Ali's colleagues?

Hussain Ali's colleagues are Nicolas Scardamaglia, Kumar Dewasish, Fernando Puelles Izquierdo, Rainer Hoenicke, Katerina Ben Tikva, Quoc Cuong Do, Christian Mboumba.

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